KK!HR
1534

In the absence of a clear policy in this regard HR guys may have played innocent initially, as they could neither be seen in the forefront nor they can come out against it. It is better that in such instances non-HR fellows take the lead and HR remains in the background.
In larger groups such type of instances happen often where co-employees contribute generously to help a colleague in dire straits. To give it a different colour other than a genuine humanitarian aid shall not be attempted. Instances like this happen quite often but there should not be any compulsion to contribute. Fixing levelwise minimum helps although it should not be insisted upon.
After the event is over, HR now asking questions to those who took the initiative cannot be seen as appreciable and in deed HR has a larger role to play by making a formal/informal policy to meet such contingencies.

From India, Mumbai
Bharat Gera
223

Dear Friends,
Over 35 years of my career in HR I interpreted HR as under;
HR means Human Response
HR means Responsibility of all Human in the company
HR means Respecting all Human in the company
HR means being reasonable
HR means to be Reliable
HR means relate to all human in the company
But now the 'H' factor from HR is missing & either people have become robotic resource or capital, they are no longer Human now.
This is not the situation every where but this situation is taking over 'H' factor.
This is my personal experience with the people & the type of personal queries I receive, I am compelled to think on those lines.
Some people may have different opinion on the subject & they have all the right to do so.
People have done correct thing at least they responded naturally like normal human beings.
Warm Regards
Bharat Gera
HR Consultant
9322404765

From India, Thane
shiva-kumar3424146
Hi Anonymous!
The one situation that you mentioned do happen. At macro there is nothing wrong in helping a person through family, friends, acquaintances, colleagues & is very humane.
However, we are governed by a systems & processes, declared or undeclared rules & regulations, code of conduct in every family, group, organization including the very NGO which are out there to help. There is a processes and hierarchy.
If we closely observe, we apply this in our own sphere of influence we are in commanding level. All just to ensure that the things are done with clarity, with approvals, with transparency & accountability post vetting of Pros & Cons while helping or doing anything that is already not defined as a "NORM".
Further, there is something called "etiquettes" in every sphere of life.
Firstly, Let's assume there was some mis understanding/ dispute in collection and disbursal or accidental wrong crediting whom are you going to take up the matter with? The police or the HR of the company? Ideally HR. Then why not approach HR in the first place and make the move?
Secondly, the decision to help here is purely personal decision & how can all the colleagues or staffs be approached in the official email ID? Can the argument stand in company's internal addressing system or the law?
What kind of precedence are we setting or where is the discipline of hierarchy?
If the act was done by transmitting or forwarding the help request through personal mobile or personal email ID then no body stops and questions anyways as the systems and processes is not broken.
Your personal decision cannot be IMPOSED on any organisation, leave alone the company you work in.
I hope this helps. Any Value add is welcome & appreciated. I just shared my best. If it can be improved, its welcome.

From India, Bengaluru
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