Facing issues in EDLI & PENSION death claim of my father. Date of exit and death mismatch and Electronic challan also not there for 2 months.
20-02-2019 is the date of death, but in the system 31-31-2018 Cessation of service or any other reason.
Companies PF Agency made a mistake and our family is suffering from it.
Officers are rejecting the claim continuously due to the mismatch. I provided the Muster copy of attendance and the death while in service Letter given by the company.
What is the way to correct it? We have submitted all letters they want but are not getting a proper solution. Kindly help.
From India, Mumbai
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120-02-2019 is the date of death, but in the system 31-31-2018 Cessation of service or any other reason.
Companies PF Agency made a mistake and our family is suffering from it.
Officers are rejecting the claim continuously due to the mismatch. I provided the Muster copy of attendance and the death while in service Letter given by the company.
What is the way to correct it? We have submitted all letters they want but are not getting a proper solution. Kindly help.
From India, Mumbai
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This is the present EPF Organisation's employee-friendly attitude. A letter declaring the correction along with the attendance register, last payslips, etc., would serve the purpose of correcting the same in the PF portal. However, when the EPFO itself has declined to be cheaper than a private insurance company, we can expect such kinds of objections based on law. At the same time, if you visit the PF Office at 4:45 pm, you will find vacant seats. However, when it comes to their case, the law that expects them to be available till 5:30 pm will not apply to them. It is very easy for them to help the representatives of a deceased member, but they choose not to do so because they consider the members as slaves. They do not acknowledge that EPFO is an organization for the members, and without members, they have no existence.
The remedy to establish that the member died while in service to claim EDLI is to get a declaration jointly signed by the employer, supported by a copy of the muster roll to prove that he had signed the register till the day of demise, and a payslip to prove that until that day, he was paid a salary. If that does not materialize, send a complaint to the Commissionerate of the EPFO.
From India, Kannur
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The remedy to establish that the member died while in service to claim EDLI is to get a declaration jointly signed by the employer, supported by a copy of the muster roll to prove that he had signed the register till the day of demise, and a payslip to prove that until that day, he was paid a salary. If that does not materialize, send a complaint to the Commissionerate of the EPFO.
From India, Kannur
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Death while in service letter for pf death claim.docx
PF Death case Composite Claim Form No 20,10D & 5IF.xls