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Hello All, I am working as an HR in an IT firm. I am asked to keep track of employee personal traits which can be used while reviewing employee salary. I would like to get suggestions on what all need to be tracked in such case. Company is not expecting technical (as I mentioned above its personal traits). It would be great if I could get a format on how it can be documented.
Please let me know your suggestions.

From India, Kozhikode
Dear Sunuprabha,

Behavioural traits can be oral communication, written communication, teamwork, decisiveness, attendance, punctuality, customer orientation and so on.

One thing needs to be noted in this context is how many marks do you reserve for behavioural traits. Anything more than 20% would dilute the importance of the technical skills. These behaviour traits are subjective and opinions differ on how to rate. There is every possibility of Manager getting biased while awarding marks. To get better marks on these traits, subordinates start ingratiating their managers. In certain government departments, only behavioural traits are measured and there are no marks for the KRAs. The downside of this system is that it has fostered rampant sycophancy in the organisation. Therefore, please note the flip side of the behavioural traits as well.

I have been giving replies to the posts on PMS time and again. Click the following link to refer one exhaustive reply:

https://www.citehr.com/526357-kpi-kra.html#post2228293

For further queries, feel free to contact me.

Thanks,

Dinesh Divekar


From India, Bangalore
Dear Dinesh,
Great thanks for the reply. Your response and the links shared was really helpful. I have decided to keep track of the employees in such a way that it does not dilute their technical efficiency.
Thanks & Regards
Sunuprabha AK

From India, Kozhikode
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