Hi friends,

I am a newbie to the HR field. I have joined a newly started IT company and have taken on more responsibilities in that regard. I aim to implement everything in a procedural way.

Employees are taking leave without prior approval or intimation and are arriving late and leaving early. However, my MD has advised me not to enforce strict rules. Employee gossip is prevalent in the workplace.

How can I resolve employee conflicts when they do not follow my instructions due to my lack of experience? I would appreciate suggestions on how to address these issues effectively.

From India, Gurgaon
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Glad to find that you have identified so many areas for improvement. I appreciate your interest in correcting them. Here are a few questions for your consideration:

How closely have you observed the environment without trying to draw any conclusions from it?
How does the information flow work? Does the leadership and management maintain transparency?
What listening mechanisms are in place in your organization without threatening employees' future growth and freedom?
What cushions/support systems are offered to employees that are aligned with their needs?

From India, Mumbai
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Despite all these irritants at the workplace, are the employees delivering goods as per the time schedules? If so, probably your M.D is concerned with work and timelines but not with issues of punctuality and attendance. It appears your MD is satisfied with their system of working. If you cannot enlist the support of your MD, how can you enforce punctuality and attendance? If the employees, tomorrow, in a concerted way, delay the work and do not meet the timelines on one pretext or another citing some technical problems in retaliation, and your MD stares at you with an "I told you" look, how will you intend to handle it? You need to think all about this strategically but not emotionally and chalk out an action plan. Try to enlist the support of your MD on the issues you have raised.

B. Saikumar HR & Labour Law Advisor Mumbai

From India, Mumbai
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