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Hi, please see the attachment for the ppt on service excellence and also give the feedback on same. Arpeta
From India, Delhi
Attached Files (Download Requires Membership)
File Type: ppt Service Excellence.ppt (696.5 KB, 2169 views)

The content is excellent. However, the presentation can be improved if too much material is not included in some slides. Usual instructions are to follow 7 x 7 principle (Seven lines to a slide and 7 words per line). Also, the end seems to be abrupt.
Is the content of Slide 3, the outcomes of the training session?
Have a nice day.
Simhan
A retired academic in the UK

From United Kingdom
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