Hi all,
i m doin my summer training for a banking solutions company. Main functions are recovery of loans and credit card amounts. My project is on "JOB ANALYSIS AND DESIGN", for co-ordinataors, supervisors, team-leaders, managers.
I have done the literature survey part.
Can anybody help me in the format of questionnaire, what should i focus on.

From India, Delhi
Hello Snigdha,
Glad to know that you have done the literaure survey. What are your aim and objectives of the survey? Have you decided on the hypotheses that you want to test? The questionaire format will depend upon your objectives and the elements of the conceptual framework. For example, if you are exploring something you could use open-ended questionaire. I haveposted a project on MBO; kindly take a look at that.
Please see my post on Research Methodology (Ppt slides attached) at https://www.citehr.com/106849-research-projects.html and Author Workshops at <link outdated-removed> and my post at <link no longer exists - removed>
A Post by Prodcons also has information on Research Methodology.
Simhan
A retired academic in UK

From United Kingdom
Hi thanks for the response.
My objectives would be : TO know---
(1) Roles and responsibilities assigned to the job.
(2) Amount of physical and mental abilities involved in the job.
(3) Amount of decision making involved in the job.
(4) To what extent networking holds importance for the job.
Problem lies as people dont tend to answer open ende questions.

From India, Delhi
This topic also is written in wikipedia and about.com. You can find it by using Google. Rgs
From Vietnam,
Job Analysis is conducted for arriving at job descriptions wherein task and duties of incumbant position are investigated through designing proper questionnire.

you have to frame this questionire based on nature of job and level of job in the organization and work out analysis of job position and not job holder. There is dilema when you analyse job people tend to analyse job holder instead of job position.

Your questionnire should address all dimentions of the job position which includes following critical elements:

1. Job Title

2. Reporting to

3. Subbordinates/Supervision

4. List of Task and duties

5. Knowhow to perform these tasks & duties

6. Decision Making Authority

7. Independance of Work

8. Problem Solving

9. Working Enviornment

10.Physical Efforts

11.Education/Qualification

12. Experience

etc

Are some of the elements which are described in the job description informatin of majority of the job descriptions which are identified through job analysis process which results in job design in the scope of organizational structrue to be placed at appropriate level in hierarchy.

I hope these info will be helpful to workout your project.

partha

From Saudi Arabia
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