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Behavioral questions can be difficult if you are not prepared. Always try to be conscious about what the recruiter is trying to find out about you by asking you a particular question. Setting up a mock interview with the MIT Careers Office is an excellent way to practice. Here are some examples:

Adaptability:

Tell me about a time when you had to adjust to a classmate’s or colleague’s working style in order to complete a project or achieve your objectives.

Analytical Skills/Problem Solving

Tell me about a situation where you had to solve a difficult problem. What did you do? What was your thought process? What was the outcome? What do you wish you had done differently?

Communication:

What is your typical way of dealing with conflict? Give me an example.

Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa). How did you handle the situation? What obstacles or difficulties did you face? How did you deal with them?

Creativity:

Tell me about a time when you had to use your presentation skills to influence someone's opinion.

Tell me about a problem that you’ve solved in a unique or unusual way. What was the outcome? Were you happy or satisfied with it?

Decision Making:

Tell me about a difficult decision you've made in the last year.

Describe a situation where you have had to overcome a problem or obstacle in order to move forward with something. What did you do?

Tell me about a time when you had to make a decision without all the information you needed. How did you handle it? Why? Were you happy with the outcome?

Flexibility:

Give me a specific example of a time when you had to conform to a policy with which you did not agree.

Describe a time when you put your needs aside to help a co-worker understand a task. How did you assist them? What was the result?

Goal Setting:

Give me an example of a time when you set a goal and were able to meet or achieve it.

What do you consider to be your greatest achievement so far and why?

Tell me about a goal that you set that you did not reach. What steps did you take? What obstacles did you encounter? How did it make you feel?

Iniative:

Describe a time when you anticipated potential problems and developed preventive measures.

What tricks or techniques have you learned to make school or a job easier, or to make yourself more effective? How did you learn that?

Describe a situation where you have had to use your initiative to solve a problem. What did you do?

What was the best idea you came up with during your professional or college career? How did you apply it?

Give me an example of a time when something you tried to accomplish and failed.

Give me an example of when you showed initiative and took the lead.

Integrity/Honesty:

Tell me about a time when you missed an obvious solution to a problem.

Tell me about a time when you were forced to make an unpopular decision.

Tell me about a time you had to fire a friend.

Describe a time when you set your sights too high (or too low).

Tell of the most difficult customer service experience that you have ever had to handle-perhaps an angry or irate customer. Be specific and tell what you did and what was the outcome.

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.

Give a specific example of a policy you conformed to with which you did not agree. Why?

Leadership:

Give me an example of a time when you motivated others.

Tell me about a time when you delegated a project effectively.

What has been your experience in giving presentations to small or large groups? What has been your most successful experience in speech making?

Tell me about a team project when you had to take the lead or take charge of the project? What did you do? How did you do it? What was the result?

Interpersonal Skills:

Give me an example of a time when you used your fact-finding skills to solve a problem.

Give me a specific example of a time when you used good judgment and logic in solving a problem.

Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.

Give an example of when you had to work with someone who was difficult to get along with. How/why was this person difficult? How did you handle it? How did the relationship progress?

Planning and Organization/Time Management:

How do you determine priorities in scheduling your time? Give examples.

Describe a time in school when you had many projects or assignments due at the same time. What steps did you take to get them all done?

Tell me about a time when you had too many things to do and you were required to prioritize your tasks.

How do you prioritize projects and tasks when scheduling your time? Give me some examples.

Teamwork:

Tell me about a time you were able to successfully deal with another person even when that individual may not have personally liked you (or vice versa).

Tell me about a recent situation in which you had to deal with a very upsetcustomer or co-worker.

Describe a situation where you have had to work as part of a team to achieve a result. What was your role in this?

Describe a situation where others you were working with on a project disagreed with your ideas. What did you do?

Cheers

Nidhi (Hr Executive)

From India, New Delhi
linar3269
Support service of business or commerce: -Section 65(104c) “support services of business or commerce” means services provided in relation to business or commerce and includes evaluation of prospective customers, telemarketing, processing of purchase orders and fulfilment services, information and tracking of delivery schedules, managing distribution and logistics, customer relationship management services, accounting and processing of transactions, operational assistance for marketing, formulation of customer service and pricing policies, infrastructural support services and other transaction processing.
Explanation. —For the purposes of this clause, the expression “infrastructural support services” includes providing office along with office utilities, lounge, and reception with competent personnel to handle messages, secretarial services, Internet and telecom facilities, pantry and security.
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