Dear Professionals, Hope you are fine, I need to develop a Skill basket for our existing staff. my organization is a service provider and my boss's desire is to measure the skill of every job by separate feedback form based on the questions of the individual job. We have almost 150 employees working in HR, IT, Finance, Education, etc. every department have various positions like GM, Manager, Executive and officer. is there anyone who can guide me in designing that survey?
From Pakistan, Islamabad
From Pakistan, Islamabad
Dear Usmanghani Wali,
Rather than measuring the level of skills, I recommend you measuring the effectiveness of each department. To measure effectiveness of each department, you need to identify the measures of performance for each department.
Mere having skill is not sufficient. What if those skills do not translate into productivity? Secondly, how will you handle a situation wherein employees have sufficient skills however, it does not improve the organisational performance?
Take the case of employees Yahoo or Dell. For both these companies, employees have high level of IQ and they have sufficient skills also. However, both these factors have failed to improve the business performance. Of course both the companies have failed in strategic management is altogether different thing.
For further query if any, your may organise telephonic discussion with your "boss".
Thanks,
Dinesh Divekar
From India, Bangalore
7879Rather than measuring the level of skills, I recommend you measuring the effectiveness of each department. To measure effectiveness of each department, you need to identify the measures of performance for each department.
Mere having skill is not sufficient. What if those skills do not translate into productivity? Secondly, how will you handle a situation wherein employees have sufficient skills however, it does not improve the organisational performance?
Take the case of employees Yahoo or Dell. For both these companies, employees have high level of IQ and they have sufficient skills also. However, both these factors have failed to improve the business performance. Of course both the companies have failed in strategic management is altogether different thing.
For further query if any, your may organise telephonic discussion with your "boss".
Thanks,
Dinesh Divekar
From India, Bangalore
Community Support and Knowledge-base on business, career and organisational prospects and issues - Register and Log In to CiteHR and post your query, download formats and be part of a fostered community of professionals.
Soft Skill Refresher and customer orientation.zip
Skill Matrix.xls
Soft Skill Training e-Brochure.doc