Dear All,
Working on Balance Score Card in my organization. Need to know that whether we can leave any quadrant (Financial, Customer, Process & Learning) blank in BSC or not?
If No, what to do with the individual whose profile can’t be put into any of the four quadrant e.g. A typist who has nothing to do with “Financial quadrant”.
Request you to please clear my doubt with your expert comments
From India, Gurgaon
Working on Balance Score Card in my organization. Need to know that whether we can leave any quadrant (Financial, Customer, Process & Learning) blank in BSC or not?
If No, what to do with the individual whose profile can’t be put into any of the four quadrant e.g. A typist who has nothing to do with “Financial quadrant”.
Request you to please clear my doubt with your expert comments
From India, Gurgaon
Dear Kumud,
Please give more information about your background and your knowledge of BSC and when you started the process. It will also be useful to know something about your organisation and your role in it. You seem to want to know how to cascade the BSC to an individual's level. Cascading to an individual's level using all the four quadrants is fraught with danger. For example see comments of a consultant at EPM Review - Enterprise Performance Management Review - A Resource Portal
If you have not already seen the following webpages, please read and digest the contents in them.
Tips on Cascading Scorecards (Remember to Stay Hydrated) - Performance Management & Strategy Execution Blog: The Glue
Balanced Scorecard Cascading: Make Your Strategy Resonate
https://balancedscorecard.org/Resour...ld-You-Measure
More at https://www.google.co.uk/webhp?sourc...rkers%27+level
From United Kingdom
1624Please give more information about your background and your knowledge of BSC and when you started the process. It will also be useful to know something about your organisation and your role in it. You seem to want to know how to cascade the BSC to an individual's level. Cascading to an individual's level using all the four quadrants is fraught with danger. For example see comments of a consultant at EPM Review - Enterprise Performance Management Review - A Resource Portal
If you have not already seen the following webpages, please read and digest the contents in them.
Tips on Cascading Scorecards (Remember to Stay Hydrated) - Performance Management & Strategy Execution Blog: The Glue
Balanced Scorecard Cascading: Make Your Strategy Resonate
https://balancedscorecard.org/Resour...ld-You-Measure
More at https://www.google.co.uk/webhp?sourc...rkers%27+level
From United Kingdom
Thank you NASHBRAMHALL !! this is really a very useful information.. M working as Deputy Manager HR and working on Performance Appraisal System and i am asked to prepare the goal setting for the employees, also with the instruction that put employees job profile in the 4 quadrants (Financial, Customer, Process & Learning). I am also asked to calculate the BSC based KRAs & KPIs for the final rating for the purpose for Normalization. I know how to assign rating KPIs wise but don't have much idea that how will we get the final rating for Normalization.
Please suggest.
From India, Gurgaon
Please suggest.
From India, Gurgaon
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