Hi, dear friends. Please help me; I am facing a problem in our organization. My sister and I both work together in the same organization but in different departments. She works in the service department, CC, and I work as an HR Executive. The issue we are facing is that this is an international standard company receiving more than 75 to 100 calls daily. She is the only person handling inquiry calls, arranging technicians for services, managing spares, and preparing reports - essentially, she is doing all kinds of work. Recently, we recruited three girls, but the management assigned them different tasks.

When I try to raise this concern with my seniors, there is no response. We do not have the authority to make decisions, big or small. However, if something goes wrong, the management will hold the department accountable. I am unsure of the kind of HR practices in place here. I cannot even speak up in my sister's case; any attempt to do so is met with the response, "As an HR, you should not talk like this." She starts her day at 9 am and doesn't return until 8 pm. It is challenging to witness, and I find it intolerable. Please, friends, provide some suggestions on what to do.

From India, Bangalore
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Hi,

As far as your case is concerned, it is common in corporates, my dear friend. One thing your sister should do is talk to the reporting authority if she is really working this much regularly. The manager should not ignore her directly, or she can avoid doing some kind of extra work. Then, definitely, the management will look after her problem and discuss the pending work. She can then put the real problem before them. This is the only solution as I think.

Regards

From India, New Delhi
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Thanks for your suggestion Mahavir we spoke also but there is no use, bocz of recessation we can’t speak much it doe’snt mean we should keep quite let see Thanks & regards
From India, Bangalore
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Hi Rupa,

I have studied yours and your sister's problems, and both of you are working in the same organization. The only solution for you both is to approach the management directly and present your grievances. Unfortunately, in the SME segment and showroom management cases, the management is only proprietary in nature, and they are never as professional as they claim to be. These are not corporates like the TCS/TVS Group of companies, where employees are considered associates. They take care of their associates, and hence the business takes care of itself.

You both need to work according to your profiles and not involve yourselves too much in other issues that are not related to you. Also, my advice is for both of you to prepare a checklist for the tasks you execute in a day and plan accordingly. By doing so, both of you can manage time well and leave the office at a stipulated time.

Now that the markets have started opening up, I suggest you both look out for changes. You can find details of openings in Bangalore Mirror, Free Ads, and AD Mag. Also, register your names in Free Ads/AD Mag, and you will notice the enormous responses you get from companies. I have enclosed the Fundamental Rights of the Indian Constitution and some positive PPTs; I hope you will find them useful. May God bless you and your sister.

Be committed to your work, and at the same time, be non-committal. Play your cards safely and diplomatically, and you will see how success comes to you.

From India, Bangalore
Attached Files (Download Requires Membership)
File Type: doc Fundamental Rights.doc (73.5 KB, 909 views)
File Type: pps be positive.pps (662.0 KB, 506 views)

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