Sharing an excerpt on Cashless Employee Motivation sent by one of my seniors -
Studies have shown that employees seek more from the work environment than just a paycheck. These studies indicate that salary is not high on the list of employee satisfiers and motivators. This article highlights the higher employee satisfiers and provides examples employed to address these motivators.
The work should be as interesting as possible. Permitting employees to learn other jobs and to structure their work in a way for them to complete efficiently pays big dividends. Employees want to be challenged at work and most will welcome the opportunity to learn new jobs or to enrich their jobs.
While it may seem unnecessary to list, many organizations still do not treat their employees with respect. Devices, such as time clocks, indicate a lack of trust and respect by management. In every organization there are a few slackers who come in late or leave early. Rather than punishing the entire workforce, managers should confront the offenders and not punish all for the sins of a few.
Employees want to feel part of the organization and that they are part of a team. Successful organizations foster team spirit in the workplace by providing clothing which identifies employees as part of the organization, organization-sponsored community service projects such as home rehabilitation, working in soup kitchens, collecting clothing, and other community outreach efforts. Organization-sponsored teams, social events such as an organization night at a sporting event, reduced price tickets to amusement parks, etc. Encourage the social side of the organization.
Being respected for knowledge and skills is an important satisfier. Employees also want to be part of a team at work. Employees know their jobs better than anyone else and can provide valuable insight into work redesign, cost savings, and new process introduction.
Task force participation, work redesign projects, cost savings programs, and employee work teams also enhance the team feeling.
Employees also want to be recognized for their accomplishments both inside and outside the organization. Articles in organization publications, postings on an employee information bulletin board, recognition at unit meetings, and other positive communications provide needed recognition.
Positive visibility of senior management is a high-level satisfier. The opportunity to speak with managers and executives provide employees an opportunity to address their concerns and comments directly to the top and immediate actions taken to resolve the issues show the employee that the organization cares. During a recent visit with a client, I spent time with employees who expressed a concern that management didn't care about them. I spoke with the CEO who explained that he was working 60-70 hours per week and did not have the time to meet with employees on a scheduled basis. I explained that I understood his dilemma but the workforce did not. This is a service organization and the product is the employee. If employees feel disassociated, they may elect to find an organization with which they feel that management is concerned about the employee and demonstrates this caring by being visible. The CEO understood and reorganized his schedule to include regular times for employee meetings and walking tours of the facilities.
Non-financial rewards and recognition programs provide significant levels of employee satisfaction at little or no cost. The least costly non-financial reward is "Thank You." We do not thank our employees enough for their efforts.
Other non-financial rewards can include spot awards for immediate recognition, as well as other actions. The list of non-financial rewards is limitless, and the rewards programs can be tailored to be effective for every employee group.
From India, Madras
Studies have shown that employees seek more from the work environment than just a paycheck. These studies indicate that salary is not high on the list of employee satisfiers and motivators. This article highlights the higher employee satisfiers and provides examples employed to address these motivators.
The work should be as interesting as possible. Permitting employees to learn other jobs and to structure their work in a way for them to complete efficiently pays big dividends. Employees want to be challenged at work and most will welcome the opportunity to learn new jobs or to enrich their jobs.
While it may seem unnecessary to list, many organizations still do not treat their employees with respect. Devices, such as time clocks, indicate a lack of trust and respect by management. In every organization there are a few slackers who come in late or leave early. Rather than punishing the entire workforce, managers should confront the offenders and not punish all for the sins of a few.
Employees want to feel part of the organization and that they are part of a team. Successful organizations foster team spirit in the workplace by providing clothing which identifies employees as part of the organization, organization-sponsored community service projects such as home rehabilitation, working in soup kitchens, collecting clothing, and other community outreach efforts. Organization-sponsored teams, social events such as an organization night at a sporting event, reduced price tickets to amusement parks, etc. Encourage the social side of the organization.
Being respected for knowledge and skills is an important satisfier. Employees also want to be part of a team at work. Employees know their jobs better than anyone else and can provide valuable insight into work redesign, cost savings, and new process introduction.
Task force participation, work redesign projects, cost savings programs, and employee work teams also enhance the team feeling.
Employees also want to be recognized for their accomplishments both inside and outside the organization. Articles in organization publications, postings on an employee information bulletin board, recognition at unit meetings, and other positive communications provide needed recognition.
Positive visibility of senior management is a high-level satisfier. The opportunity to speak with managers and executives provide employees an opportunity to address their concerns and comments directly to the top and immediate actions taken to resolve the issues show the employee that the organization cares. During a recent visit with a client, I spent time with employees who expressed a concern that management didn't care about them. I spoke with the CEO who explained that he was working 60-70 hours per week and did not have the time to meet with employees on a scheduled basis. I explained that I understood his dilemma but the workforce did not. This is a service organization and the product is the employee. If employees feel disassociated, they may elect to find an organization with which they feel that management is concerned about the employee and demonstrates this caring by being visible. The CEO understood and reorganized his schedule to include regular times for employee meetings and walking tours of the facilities.
Non-financial rewards and recognition programs provide significant levels of employee satisfaction at little or no cost. The least costly non-financial reward is "Thank You." We do not thank our employees enough for their efforts.
Other non-financial rewards can include spot awards for immediate recognition, as well as other actions. The list of non-financial rewards is limitless, and the rewards programs can be tailored to be effective for every employee group.
From India, Madras
Sangeeta do you have any idea about the titles which can be used under rewards pgm for employees? regards
From India, Madras
From India, Madras
Thanks for sharing such an informative article...I would be obliged if u can throw some light on working in soup kitchens, collecting clothing activities..
From Indonesia, Jakarta
From Indonesia, Jakarta
Sangeeta
It's good. I want to add further. The title of 'BEST WORKER OF THE MONTH' could be an effective tool in this regard. Line managers should nominate a person from their lines, and a board should select a person among nominees to declare the best worker. His achievement with a photo could be displayed at the main notice board. There are so many other ideas too.
Regards,
Babar
It's good. I want to add further. The title of 'BEST WORKER OF THE MONTH' could be an effective tool in this regard. Line managers should nominate a person from their lines, and a board should select a person among nominees to declare the best worker. His achievement with a photo could be displayed at the main notice board. There are so many other ideas too.
Regards,
Babar
Dear Sangeetha,
Could you guide me on "Task force participation, work redesign projects, cost savings programs, and employee work teams also enhance the team feeling"? How do we do this? A few examples will help me understand.
Regards,
Sharmila
From India, Madras
Could you guide me on "Task force participation, work redesign projects, cost savings programs, and employee work teams also enhance the team feeling"? How do we do this? A few examples will help me understand.
Regards,
Sharmila
From India, Madras
Dear Sharmila,
Following are the answers to your questions:
Task Force Participation - Develop a team comprising the heads of departments or their representatives. Whenever a change is required, or a new rule needs implementation, or any decision of concern arises, call a meeting of the task force. Invite their views and try to settle the issue by giving weight to their ideas. Definitely, the ideas floated by all departmental representatives would be very close to the real one. In this manner, each department would feel a sense of involvement in the change and would be willing enough to work for that change.
Cost Savings - If I were to order my subordinates to take a shorter route to reduce patrol costs, they would become angry. On the other hand, if I were to call a meeting and present the idea that if we all take the shortest possible route, we would be able to save costs. At the end of the month, we could present our achievement to the management. Surely, all team members would do it willingly. The key is to give them a sense of belongingness instead of imposing orders on them.
Teams - In the production department, you may divide the workers into two teams. A winning team should be declared at the end of the month, based on certain parameters such as production volume, quality level, breakdowns, damage ratio, etc. The winning team members could be given some kind of monetary or non-monetary reward, like special treatment during peak times at the canteen or with the attendance machine, etc.
I hope this is helpful to you.
Best Regards,
Babar
Following are the answers to your questions:
Task Force Participation - Develop a team comprising the heads of departments or their representatives. Whenever a change is required, or a new rule needs implementation, or any decision of concern arises, call a meeting of the task force. Invite their views and try to settle the issue by giving weight to their ideas. Definitely, the ideas floated by all departmental representatives would be very close to the real one. In this manner, each department would feel a sense of involvement in the change and would be willing enough to work for that change.
Cost Savings - If I were to order my subordinates to take a shorter route to reduce patrol costs, they would become angry. On the other hand, if I were to call a meeting and present the idea that if we all take the shortest possible route, we would be able to save costs. At the end of the month, we could present our achievement to the management. Surely, all team members would do it willingly. The key is to give them a sense of belongingness instead of imposing orders on them.
Teams - In the production department, you may divide the workers into two teams. A winning team should be declared at the end of the month, based on certain parameters such as production volume, quality level, breakdowns, damage ratio, etc. The winning team members could be given some kind of monetary or non-monetary reward, like special treatment during peak times at the canteen or with the attendance machine, etc.
I hope this is helpful to you.
Best Regards,
Babar
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