Hi, I work as a trainer. I need material on email writing.
From India, Bangalore
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2From India, Bangalore
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Hello Ash,
I would like to conduct an email writing training for agents at the executive level (formal & informal writing). We are into customer service (writing emails to customers) and also communicate a lot internally. Many times, I notice emails sent by the agents are not drafted properly (grammar, punctuation, formatting, etc.). They also correspond a lot with clients directly; therefore, it is important for them to know the benefits of effective email writing. I would like the session to also include some email writing exercises.
I am more into process trainings; soft skills training is not really my forte. However, I would like to kick start it :icon1:
Thanks for your interest in helping me.
Regards, Shikha
From India, Bangalore
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I would like to conduct an email writing training for agents at the executive level (formal & informal writing). We are into customer service (writing emails to customers) and also communicate a lot internally. Many times, I notice emails sent by the agents are not drafted properly (grammar, punctuation, formatting, etc.). They also correspond a lot with clients directly; therefore, it is important for them to know the benefits of effective email writing. I would like the session to also include some email writing exercises.
I am more into process trainings; soft skills training is not really my forte. However, I would like to kick start it :icon1:
Thanks for your interest in helping me.
Regards, Shikha
From India, Bangalore
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Hi, Shika.
I must compliment you on the way you described it. Do you really need assistance with email writing? :)
I understand exactly what you are looking for. Could you please give me your email address? I am not able to upload here. I have a few materials collected from CiteHR.
Thanks
From India, Madras
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I must compliment you on the way you described it. Do you really need assistance with email writing? :)
I understand exactly what you are looking for. Could you please give me your email address? I am not able to upload here. I have a few materials collected from CiteHR.
Thanks
From India, Madras
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Hey this is really a good topic , I had compiled some of the tips, this may help you regards Mudit sharma
From India, Bhopal
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From India, Bhopal
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Hi Ash,
This is Vittala Sudheer Babu. Why are you not able to upload here? You mentioned that you have a few materials collected from CiteHR. Knowledge is useful to all. Please, I request you if you have any materials, please upload them here. :-P
Thanks,
V. Sudheer
From India, Hyderabad
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This is Vittala Sudheer Babu. Why are you not able to upload here? You mentioned that you have a few materials collected from CiteHR. Knowledge is useful to all. Please, I request you if you have any materials, please upload them here. :-P
Thanks,
V. Sudheer
From India, Hyderabad
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I am not able to upload due to technical reasons.. n not becos of my concern to upload. I can email u the docs.. if possible u upload it here
From India, Madras
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From India, Madras
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Dear Friends,
I am planning to give a presentation about IT Recession. In today’s scenario most of the companies are sending their employees out.
It would be helpful if anyone can give me the details of Lay off in IT companies.
This will help me in updating the management and employees.
Thanks
From India, Coimbatore
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I am planning to give a presentation about IT Recession. In today’s scenario most of the companies are sending their employees out.
It would be helpful if anyone can give me the details of Lay off in IT companies.
This will help me in updating the management and employees.
Thanks
From India, Coimbatore
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Hi Shika and all,
I have compiled some useful inputs. Perhaps this one will help you. Please suggest to me how it worked and to what extent.
Regards,
Lalith Kumar
Associate Consultant
Sierra Atlantic Inc
M: +91 9885811774
From India, Bangalore
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I have compiled some useful inputs. Perhaps this one will help you. Please suggest to me how it worked and to what extent.
Regards,
Lalith Kumar
Associate Consultant
Sierra Atlantic Inc
M: +91 9885811774
From India, Bangalore
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Hi Ash,
Could you please forward the email writing materials to me as well at https://www.citehr.com/misc.php?do=email_dev&email=cmFodWwuc3VyaT IwMDdAZ21haWwuY29t. I really need it.
Thanks very much.
Rahul
From India, Gurgaon
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Could you please forward the email writing materials to me as well at https://www.citehr.com/misc.php?do=email_dev&email=cmFodWwuc3VyaT IwMDdAZ21haWwuY29t. I really need it.
Thanks very much.
Rahul
From India, Gurgaon
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Hi All, I have the material. But when I try to upload it here it shows an error message. So, I am forwarding it to Rahul and Budvar.... both of u pls upload it here. Thanks
From India, Madras
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From India, Madras
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I use the convenience of email to communicate with our superiors, internal customers, and suppliers. This convenience often leads to sloppiness. Sloppy emails are frequently ignored or misunderstood. Use these guidelines to optimize your emails.
Limit The Topic - If you have more than one topic to discuss with the recipient, send one email per topic. When topics are combined, the recipient is likely to withhold a reply until ALL matters can be addressed.
Write Short Paragraphs - Limit your paragraphs to two sentences in length for optimum readability. Four short paragraphs are better than one huge paragraph.
Write Short Sentences - Strive for an average of about nine to 14 words per sentence. If a sentence uses more than 20 words, try to split it into two separate sentences.
Use Lists - If you describe three or more points about a certain topic, use a bulleted list not a long sentence.
Draw Attention To Questions - If you ask a question, put it in a paragraph by itself. When asking multiple questions, number them and place each on its own line.
Has A Clear Call To Action - Tell the person exactly what to do. An example would be: "Please review this document and email your suggestions to me."
State Any Deadlines - If you need a response by a certain date, indicate the date by which you need it. When using a date, be sure to specify whether you want the response "on" or "no later than" that date.
Be Service Oriented - When replying to internal customers, thank them in your first sentence and thank them in your last sentence.
Proofread - Ensure compliance with these guidelines and look for spelling/grammar errors, omitted words, and lack of clarity.
From India, Kota
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Limit The Topic - If you have more than one topic to discuss with the recipient, send one email per topic. When topics are combined, the recipient is likely to withhold a reply until ALL matters can be addressed.
Write Short Paragraphs - Limit your paragraphs to two sentences in length for optimum readability. Four short paragraphs are better than one huge paragraph.
Write Short Sentences - Strive for an average of about nine to 14 words per sentence. If a sentence uses more than 20 words, try to split it into two separate sentences.
Use Lists - If you describe three or more points about a certain topic, use a bulleted list not a long sentence.
Draw Attention To Questions - If you ask a question, put it in a paragraph by itself. When asking multiple questions, number them and place each on its own line.
Has A Clear Call To Action - Tell the person exactly what to do. An example would be: "Please review this document and email your suggestions to me."
State Any Deadlines - If you need a response by a certain date, indicate the date by which you need it. When using a date, be sure to specify whether you want the response "on" or "no later than" that date.
Be Service Oriented - When replying to internal customers, thank them in your first sentence and thank them in your last sentence.
Proofread - Ensure compliance with these guidelines and look for spelling/grammar errors, omitted words, and lack of clarity.
From India, Kota
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Hi Shikha,
I am attaching herewith an excellent book on "Writing Business Letters". I got this file from citehr only, and found it very useful. I myself am implementing the tips mentioned in it. Hope it will be helpful in your training session as well.
Regards,
Surabhi
From Germany, Frankfurt Am Main
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I am attaching herewith an excellent book on "Writing Business Letters". I got this file from citehr only, and found it very useful. I myself am implementing the tips mentioned in it. Hope it will be helpful in your training session as well.
Regards,
Surabhi
From Germany, Frankfurt Am Main
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Hi all, I am attaching the "e-mail writing" material sent by Asha. Hope it helps you all !! Thanks.
From India, Gurgaon
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From India, Gurgaon
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Thank you, Asha. My email ID is [IMG]https://www.citehr.com/misc.php?do=email_dev&email=c2hpa2hhX2NydW lzaW5nQHlhaG9vLmNvbQ==[/IMG].
Thanks,
Mudit
Thanks a ton, Mr. Sardhar.
From India, Bangalore
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Thanks,
Mudit
Thanks a ton, Mr. Sardhar.
From India, Bangalore
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please help me new joining member in our company i have forward all member my company drafts mail our company.what type method
From India
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From India
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"MMM Training Solutions is a soft skills training consultancy that provides effective solutions for productivity and performance issues. Click here to view all our programs on email writing training (Business Email Writing, Communication Training, Writing Courses)."
From India, Chennai
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From India, Chennai
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Email writing skills.part2.ho w to ask for information.ppt x
Written-Communi cation-Skills-T raining.pdf