As an HR professional, I have my company ID and password for the "esic.in" portal. I want to update my employees' details, but when I log in to the portal and click on the "Update IP details" link, it opens, but I am unable to update any details. Could you please guide me step by step?
From India, Delhi
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Glidor
651

Except IP Name and Date of Joining, you can update all. On the screen, there are radio buttons. Go to the respective radio button; it will open in a new pop-up window. You can edit, tick the disclaimer to accept, and save the same. Use Firefox Mozilla only for ESIC portal.

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@US Sharma,

Yes, I am using "Firefox," but when I click on "Update IP details," it opens a new page from where I select my employee. Then it shows 5 Radio Buttons. Now, when I try to click on any link like "personal details," nominee, or Aadhaar, it's not working.

Am I doing anything wrong? I don't know where I am mistaken. Please guide.

From India, Delhi
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Glidor
651

your browser settings are blocking "popup" on the top menubar of mozilla, see that a box appear with red cross marked, when u click any radio button, just click that and allow pop ups from esic.in

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@ US Sharma,

Sir, can you please guide me that after the New Revised ESIC Coverage effective January 2017, ESIC Branch offices are not taking pictures for ESIC (Smart Card). Will TIC serve the purpose of a Permanent card since there is a one-month validity date on TIC?

Regards,
Supriya

From India, New Delhi
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Glidor
651

Link the Aadhaar of the employee and the family members. After linking Aadhaar and verification (the site will display it as verified), it would become an e-pahchan card. The employer will sign the same and validate for 3 to 6 months (i.e., for any contribution period, up to 31/03/2017 or 31/10/2017 after 01/04/2017 revalidation). The smart card is no longer needed; validation by the employer is enough to get the benefits.

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The same thing is happening with me as well. After successfully logging in, we are not able to access the radio buttons highlighted under the "Update IP Details" section. I think this error may have arisen due to a recent browser update.

Deepesh Singh
HR Executive

From India, New Delhi
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Glidor
651

@deepesh try in afternoon, hope it will work for you during morning hours, portal gets busy for Contribution Filing

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Dear Members,

I am trying to update the Aadhar number of employees or nominees, but it is showing me an error that says, "Please enter 12 or fewer characters," even though I am entering only a 12-digit Aadhar number. Please help me as I am unable to update the Aadhar Number.

From India, Gurgaon
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M/S. MONIKA PALIWAL, Better You use Internet Explorer to avoid all pop-up. Compare to mozilla this E-Explorer browser is working better. I have also faced the same issue. Now its working better
From India, Bengaluru
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Hi All,

I am trying to update the Aadhar number of employees or nominees, but it is showing me an error that says "Please enter 12 or fewer characters," even though I am entering only the 12-digit Aadhar number. Please help me as I am unable to update the Aadhar Number.

I have tried using Mozilla and Internet Explorer as well. Please assist me with this issue.

HR V3 Staffing

From India, Hyderabad
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avoid updation work during the ECR /Challan period, it generates undue traffic on the server. use mozilla , and try after 4 pm , it works fine

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Why can't I update employee details in ESIC? When I press the radio button, a new window should appear for updating the details, but it's not showing up. Are there any add-ons that need to be added, or can anyone please help me?
From India, Vijayawada
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Dear team, kindly help us for esic, as i m updating family details. At the time of submit option there were message pop up showing server error. Kindly help. Kdm
From India, Mumbai
Attached Files (Download Requires Membership)
File Type: docx ESIC ERROR.docx (271.4 KB, 895 views)

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Dear All, If in Mozilla Firefox ESIC site member details not updated please do below details: Uninstall Mozilla Firefox and restart the Computer, then reinstall Mozilla Firefox. it’s working
From India, Delhi
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This is to inform you that Kindly use Mozilla Firefox Browser version below 43.0 for the same.
From India, Ludhiana
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If your Mozilla is not functioning well, follow this procedure:

Remove Mozilla completely from your computer. Reload Mozilla version 42 or lower in offline mode. Remove auto-update in the options. Remove popup blocker. Then switch on the internet. Your radio buttons for editing employee details will be activated.

From India, Bhubaneswar
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Anonymous
Try Firefox 3 or 3.5. Do not update in case you are using Firefox for ESIC IP details update. Or try any other browser in its older versions only.
From India, Kumarkera
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Why can't I update employee details in ESIC? When I press the radio button, a new window should appear for updating the details, but it's not showing up. Are there any add-ons that need to be added, or can anyone please help me?
From India, Hyderabad
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Dear sir I cant update employee aadhar no in esic please give solution.
From India, New Delhi
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Kindly use Mozilla Firefox Browser version below 43.0 for update IP details and then radio buttons are also worked.
From India, Ludhiana
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Hi all,

I have a big problem that has been persisting for a long time with updating my IP or family Aadhar number. I am using Mozilla 60.00. Whenever I try to update, it shows a red line under the Aadhar number and indicates that I have written alphabets or fewer than 12 digits. Please help me out with this issue.

Thank you.

From India, Delhi
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I am using "Firefox" but when I click on "Update IP details" it opens a new page from where I select my employee. Then it shows 5 Radio Buttons. Now, when I try to click on any link like "personal details" or nominee or Aadhaar, it's not working. Am I doing anything wrong? But where, I don't know? My "popup" is not blocked here. Please help me.
From India, Siliguri
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To update the member details please login through IE
From India, Kochi
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Hi all,

I have a big problem updating my IP or family Aadhar number for a long time. I am using Internet Explorer. Whenever I try to update, it shows a red line under the Aadhar number and indicates that I have written alphabets or fewer than 12 digits. Please help me out with this.

From India, Vellore
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Hi... Please use the mozila firefox verson - 34.5 (its useful for update employees details )..
From India,
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Update your browser to the latest version of Internet Explorer, and the ESIC Portal is working hassle-free now.

I had the same problem, and it has been resolved by updating the IE browser to the latest version.

Have a nice day.

From India, Kochi
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Install Mozilla Firefox Version 35 and try updating IP Details in ESIC Site.
From India, Cochin
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Happy days are over now! The edit/rectification facility is no longer available to employers. Hand over the Form 2 (family declaration form) to the employee to fill and get signed by themselves, attested by the employer, and rush to queue to ESIC local/regional office.

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I am using "Firefox" but when I click on "Update IP details", it opens a new page from where I select my employee. Then it shows 5 Radio Buttons. However, when I try to click on any link like "personal details", nominee, or Aadhaar, it's not working. Am I doing anything wrong? I don't know where the issue lies. Please guide.
From India, Bengaluru
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I have generated an ESIC number for an employee but by mistake forgot to give space between his name and surname. Will this be an issue? Please suggest how can it be rectified. Need Help.
From India, Kolkata
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Dear All ++++++++++++++ Thanks for your inputs. Wish a happy and prosperous festival of lights, DIWALI +++++++++++++
From India, New Delhi
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Dear All,

I am unable to file the monthly contribution. When I was trying to add the number of days, the field only accepted a single numerical value, causing all other fields, like wage contribution, to deactivate automatically.

From India
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Please help on, how to change the email ID in ESIC for Employer
From India, Bengaluru
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Dear All,

Please uninstall your Mozilla Firefox latest version for ESIC updating to enable clicking on the Radio Button which is not functioning in the latest version of Mozilla Firefox. Kindly install Mozilla Firefox version 22.0 for updating via the Radio button.

Thank you.

From India, Faridabad
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Dear all,

Please note that Aadhaar number updation is blocked by the ESIC due to the Supreme Court's Aadhaar card judgment. That's why Aadhaar information is not updating in the ESIC portal. You may also see the message in the ESIC portal.

Thank you.

From India, Kolkata
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Anonymous
Dear All, At Last able to update the details using IE

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At the time of new company registration, in the "Fact/Estt Details" tab, 12 (b) nos question - Give Name/Father's Name/Age and Present & Permanent residential address of: *Click Here to Enter Details (here clicked but not open to enter details) and not moved to the next tab.
From India, Kochi
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