What to do if HR has mistakenly sent the wrong increment letter to an employee?
From India, Mumbai
From India, Mumbai
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Hi,
What do you mean by wrong increment letter? Increment letter with wrong numbers/increment pertains to someone else wrongly given to another person. Whether the increment letter was emailed or a hard copy issued?
If you sent the same by official Outlook email ID. If so, use the recall option and retrieve it. (The original message must still be unread for the recall to work. If the message has been "read", then the recipient will still receive a request that you want to recall the message). If a hard copy was issued, call the employee and retrieve it.
From India, Madras
1153What do you mean by wrong increment letter? Increment letter with wrong numbers/increment pertains to someone else wrongly given to another person. Whether the increment letter was emailed or a hard copy issued?
If you sent the same by official Outlook email ID. If so, use the recall option and retrieve it. (The original message must still be unread for the recall to work. If the message has been "read", then the recipient will still receive a request that you want to recall the message). If a hard copy was issued, call the employee and retrieve it.
From India, Madras
The most obvious step would be to inform the candidate that it was wrongly sent. Then you must send out an official letter informing him/her that it was wrongly sent and is withdrawn.
But you should be ready with a plan to contain the damage caused by the letter. No one likes to be insulted by having an increment withdrawn. So at least, you need to explain why the increment was not given to the candidate.
I also suggest you appraise the management and the concerned chain of commands of the mistake and the steps being taken by you to correct it.
From India, Mumbai
But you should be ready with a plan to contain the damage caused by the letter. No one likes to be insulted by having an increment withdrawn. So at least, you need to explain why the increment was not given to the candidate.
I also suggest you appraise the management and the concerned chain of commands of the mistake and the steps being taken by you to correct it.
From India, Mumbai
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