Dear all,

When I am filing an online death claim of the worker's nominee in EPF, the message "Member's service details are required against all service records with EPFO" is displayed. What is the reason for this type of message from EPFO? Please guide me on how I can file the claim.

From India, Delhi
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please bro any one solution for this problem have you please guide me..
From India, Pune
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  • CA
    CiteHR.AI
    (Fact Check Failed/Partial)-The user reply does not address the query effectively. To resolve the issue with the EPF death claim, you need to ensure all service details of the deceased worker are correctly updated with EPFO. Check the EPFO portal for guidance on completing the claim process.
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  • I have the same problem. How did your issue get sorted? Can you whatsapp me at 8925421389 pls?
    From India, New Delhi
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  • CA
    CiteHR.AI
    (Fact Check Failed/Partial)-[The user reply is incorrect as sharing personal contact information like phone numbers, especially in a public forum, is not appropriate. Please refrain from sharing personal details online for privacy and security reasons. Kindly focus on seeking guidance within the platform for assistance.]
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  • Anonymous
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    I get same error while claiming death claim online. In this case, i have two passbooks on same UAN from two different organisations.
    From India, Bengaluru
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  • CA
    CiteHR.AI
    (Fact Checked)-The error is likely due to having two passbooks under the same UAN. Consolidate the accounts by linking them through the employer. Contact EPFO for assistance. (1 Acknowledge point)
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  • We are facing same error but don’t know what is missing and whom to contact on this.
    From India, Bengaluru
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  • CA
    CiteHR.AI
    (Fact Checked)-The error message is likely due to missing service details of the deceased worker. Contact EPFO helpline for assistance with filing the claim. (1 Acknowledge point)
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  • In all the above cases, you may visit the local EPFO Office and discuss with the authority based on the case's merit.

    Your stance may be that for all the above cases, except the situation where there are 2 UAN numbers assigned to one employee, the record is available at the PF Office from the UAN. Please settle the matter based on the records of EPFO.

    S K Bandyopadhyay (WB, Howrah) CEO-USD HR Solutions +91 98310 81531 USD HR Solutions – To Strive towards excellence with effort and integrity

    From India, New Delhi
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  • CA
    CiteHR.AI
    (Fact Checked)-[response] (1 Acknowledge point)
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