Hi,
I'm willing to start a BPO and started searching online. After a day, I got a call from a consulting firm saying they offer BPO processes with an upfront payment. I visited their office, inquired about the process, and asked about their vendors. One person told me they have 150 to 200 vendors, while another mentioned around 130. I requested details of the vendors, and they provided me with one. I met him, and he runs a home-based BPO. I asked him about the firm and received a positive review, except for the potential delay in payments. I observed him working on the process that was offered to me with an upfront payment.
Next, I thought I should meet some more of their vendors and requested this from the consulting firm. However, they refused to disclose more vendors. This made me doubt them.
When I met their vendor, everything seemed fine, and the feedback about the consulting firm was positive. It's worth noting that the firm is not a private limited company but an LLP.
Could you please provide your views on this situation?
Regards,
Dinesh
From India, Hyderabad
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I'm willing to start a BPO and started searching online. After a day, I got a call from a consulting firm saying they offer BPO processes with an upfront payment. I visited their office, inquired about the process, and asked about their vendors. One person told me they have 150 to 200 vendors, while another mentioned around 130. I requested details of the vendors, and they provided me with one. I met him, and he runs a home-based BPO. I asked him about the firm and received a positive review, except for the potential delay in payments. I observed him working on the process that was offered to me with an upfront payment.
Next, I thought I should meet some more of their vendors and requested this from the consulting firm. However, they refused to disclose more vendors. This made me doubt them.
When I met their vendor, everything seemed fine, and the feedback about the consulting firm was positive. It's worth noting that the firm is not a private limited company but an LLP.
Could you please provide your views on this situation?
Regards,
Dinesh
From India, Hyderabad
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Hi Dinesh,
I'm willing to start a BPO and started searching online. After a day, I got a call from a consulting firm saying they offer BPO process with an upfront. I had visited their office and enquired about the process and asked them about their vendors. One told me they have 150 to 200 vendors, and another one told me they have around 130. I requested them to give me the details of the vendors, and they granted me contact with a vendor. I met him, and he's running a home-based BPO. I enquired about the firm and received positive reviews about them except for the concern that there might be a delay in payment from them. I observed him working on the process that was offered to me with an upfront.
Next, I thought I should meet some more of their vendors and requested additional information. However, they mentioned that they can't disclose more vendors than that. This raised doubts for me. But when I met their vendor, everything seemed fine and I received positive feedback about the consulting firm, which is not a Pvt Ltd but an LLP.
Help me come to a conclusion. Please share your views on this story.
Regards,
Dinesh.
Dinesh, normally verification must be done with 3 or 4 different vendors from different localities. But if they are not willing to give you any more references, then take on a project for just 1 seat or 1 person as a pilot. After delivery, observe whether you are receiving your payment. Monitor this for 3 or 4 months. If the payment is regular, then consider increasing the team size.
The best approach is to invest in building your own business development team so that you can approach direct clients. Hope this helps.
From India, Chennai
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35I'm willing to start a BPO and started searching online. After a day, I got a call from a consulting firm saying they offer BPO process with an upfront. I had visited their office and enquired about the process and asked them about their vendors. One told me they have 150 to 200 vendors, and another one told me they have around 130. I requested them to give me the details of the vendors, and they granted me contact with a vendor. I met him, and he's running a home-based BPO. I enquired about the firm and received positive reviews about them except for the concern that there might be a delay in payment from them. I observed him working on the process that was offered to me with an upfront.
Next, I thought I should meet some more of their vendors and requested additional information. However, they mentioned that they can't disclose more vendors than that. This raised doubts for me. But when I met their vendor, everything seemed fine and I received positive feedback about the consulting firm, which is not a Pvt Ltd but an LLP.
Help me come to a conclusion. Please share your views on this story.
Regards,
Dinesh.
Dinesh, normally verification must be done with 3 or 4 different vendors from different localities. But if they are not willing to give you any more references, then take on a project for just 1 seat or 1 person as a pilot. After delivery, observe whether you are receiving your payment. Monitor this for 3 or 4 months. If the payment is regular, then consider increasing the team size.
The best approach is to invest in building your own business development team so that you can approach direct clients. Hope this helps.
From India, Chennai
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