Hello. Thank you for spending time to read this. We own a BPO and are operating it well with both Outbound and Form filling processes. We want to expand the business and are looking for an Inbound process to handle from a good reputed client. We approached a few consultants, where most of them turned out to be fake. We are now at an unknown dead end on how to get the projects. So, I would like to ask all the experienced people here for suggestions on how they usually get the projects. How do these BPO companies like Genpact, 24x7, Serco have numerous projects, whereas we do not have any information on these?
Do I need to recruit a BDM? If yes, how does he have the information whereas others don't? And how should his salary be structured? What if he does not bring projects and wastes our time? I am sorry if it is too much to ask, but we would really appreciate if someone could help us with this.
Thank you.
From India, Hyderabad
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Do I need to recruit a BDM? If yes, how does he have the information whereas others don't? And how should his salary be structured? What if he does not bring projects and wastes our time? I am sorry if it is too much to ask, but we would really appreciate if someone could help us with this.
Thank you.
From India, Hyderabad
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