Hello everyone,
I am planning to start a BPO voice process in the US as I am in talks with a lead provider from Kolkata. Everything went smoothly in the initial discussions, phone conversations, agreement, terms and conditions, and process details. However, I became confused when the lead provider asked me to deposit the registration amount into one of his colleague's accounts. Why not under the company's name?
Therefore, I am trying to verify if that provider is genuine or not. Could anybody tell me how to verify such details? Is there an open directory where we can check any business for their past and current records, reputation, reviews, complaints, etc.?
I understand that you all may have insights into investing in any business at the initial stage. I don't want to squander it. Please kindly assist.
Thank you,
RK.
From India, Mumbai
Acknowledge(0)
Amend(0)
2I am planning to start a BPO voice process in the US as I am in talks with a lead provider from Kolkata. Everything went smoothly in the initial discussions, phone conversations, agreement, terms and conditions, and process details. However, I became confused when the lead provider asked me to deposit the registration amount into one of his colleague's accounts. Why not under the company's name?
Therefore, I am trying to verify if that provider is genuine or not. Could anybody tell me how to verify such details? Is there an open directory where we can check any business for their past and current records, reputation, reviews, complaints, etc.?
I understand that you all may have insights into investing in any business at the initial stage. I don't want to squander it. Please kindly assist.
Thank you,
RK.
From India, Mumbai
Acknowledge(0)Amend(0)
Throw more clarity on what you mean. If this is a process provider asking for a registration amount or a lead vendor from whom you are buying leads for your voice process. However, if they are a company, they should have a current account. Don't waste your money by putting it in a personal account. There are plenty of ways to source genuine processes as well as resources to run them. Write to me if any help is required at ashcollageworks[at]in[dot]com.
From India, Mumbai
Acknowledge(0)Amend(0)
From India, Mumbai
Acknowledge(0)Amend(0)
Hi,
Be careful when dealing with this type of BPO business. Those who demand upfront consultancy or service charges are often associated with fluke projects. With 18 years of experience in this industry, my suggestion is to collaborate with genuine companies that adhere to proper SLA terms.
Regards
From India, Gurgaon
Acknowledge(0)Amend(0)
Be careful when dealing with this type of BPO business. Those who demand upfront consultancy or service charges are often associated with fluke projects. With 18 years of experience in this industry, my suggestion is to collaborate with genuine companies that adhere to proper SLA terms.
Regards
From India, Gurgaon
Acknowledge(0)Amend(0)
How can we answer only with a location name u have ur client. Atleast u have to provide the company details you had iscussion, then we can help u thats a genuine or not.
From India, Bangalore
Acknowledge(0)Amend(0)
From India, Bangalore
Acknowledge(0)Amend(0)
Hello Ramesh,
Can you please share some more information on SLA Terms @ AshDG? It's a process provider company from Kolkata, and he is asking for the registration amount per ID for a US company. Initially, he asked me to deposit the money into one of his colleague's personal accounts, but I asked him for the company account, and he shared it. He also provided the company formation document, registration details, and signed the agreement. However, this agreement is not on a stamp paper. That's the only thing I am worried about now. Otherwise, I think the company is genuine. What do you say?
Thanks, RK.
From India, Mumbai
Acknowledge(0)Amend(0)
Can you please share some more information on SLA Terms @ AshDG? It's a process provider company from Kolkata, and he is asking for the registration amount per ID for a US company. Initially, he asked me to deposit the money into one of his colleague's personal accounts, but I asked him for the company account, and he shared it. He also provided the company formation document, registration details, and signed the agreement. However, this agreement is not on a stamp paper. That's the only thing I am worried about now. Otherwise, I think the company is genuine. What do you say?
Thanks, RK.
From India, Mumbai
Acknowledge(0)Amend(0)
Hi,
When you are planning to engage in a BPO project with an upfront fee, please be cautious. You can verify their background, which means checking if they have outsourced any projects before. If they have, inquire about their current vendors and clients. You can cross-check this information through reliable sources. Typically, BPO projects are obtained through references rather than by other means. For instance, a friend of mine undertook a BPO project with an upfront fee but had to discontinue after three months. The reason was the lack of a continuous flow of files from the client's end, and he also faced issues with receiving payments.
Thanks and regards,
Thangaraj.P
From India, Tuticorin
Acknowledge(0)Amend(0)
When you are planning to engage in a BPO project with an upfront fee, please be cautious. You can verify their background, which means checking if they have outsourced any projects before. If they have, inquire about their current vendors and clients. You can cross-check this information through reliable sources. Typically, BPO projects are obtained through references rather than by other means. For instance, a friend of mine undertook a BPO project with an upfront fee but had to discontinue after three months. The reason was the lack of a continuous flow of files from the client's end, and he also faced issues with receiving payments.
Thanks and regards,
Thangaraj.P
From India, Tuticorin
Acknowledge(0)Amend(0)
What I am wondering is, why are you asked to pay any kind of charges for a Voice Process? There is already a crisis for quality workers as far as Voice Related works are concerned. Is it an inbound voice, or else you are wasting your investment on nothing? If it's inbound, then why is the vendor giving it to you and not doing it themselves?
References are a waste, as they are hand in glove. The verifying centers have a share in the amount that a friend just called "upfront." It seems you are close to a set of rippers.
Out of my 8+ years of experience, I can shell these out:
1. When new, prepare your resources for an outbound that's feasible.
2. Take quality seriously.
3. Have full recordings - Hi to bye.
4. Undertake assignments at a level that's below what you think you can handle.
5. Commit to average - no less or no more.
6. Undertake easy assignments only, like LG, Tele apps, Surveys, etc.
7. Don't engage a middleman - or you'll end up with sure two negatives, quality grossed up, and payments in dreams.
From India, Mumbai
Acknowledge(0)Amend(0)
References are a waste, as they are hand in glove. The verifying centers have a share in the amount that a friend just called "upfront." It seems you are close to a set of rippers.
Out of my 8+ years of experience, I can shell these out:
1. When new, prepare your resources for an outbound that's feasible.
2. Take quality seriously.
3. Have full recordings - Hi to bye.
4. Undertake assignments at a level that's below what you think you can handle.
5. Commit to average - no less or no more.
6. Undertake easy assignments only, like LG, Tele apps, Surveys, etc.
7. Don't engage a middleman - or you'll end up with sure two negatives, quality grossed up, and payments in dreams.
From India, Mumbai
Acknowledge(0)Amend(0)
About Genuinity!!!
The opinions are two, and they are both circumstantial:
1. The company is a seasoned consulting firm that acquires and distributes outsourced assignments to call centers and BPOs. Great! Then they must have a number of centers working for them. As there are no cash payments in outsourced jobs, the account statement of such centers should verify the transfer of payments, and they must run in volumes respectable enough, month after month. A genuine outsourcing consultant would not hesitate to share such details.
2. The party clearly accepts that they are new to consulting. Here, if they have confidence in the process, the agreement terms should be royalty-based and no initial payment.
About SLA or the agreement!!!
Another farce - these are arbitrary in nature and can easily be made to convince the party that has to make the initial payment, in this case "you".
From India, Mumbai
Acknowledge(0)Amend(0)
The opinions are two, and they are both circumstantial:
1. The company is a seasoned consulting firm that acquires and distributes outsourced assignments to call centers and BPOs. Great! Then they must have a number of centers working for them. As there are no cash payments in outsourced jobs, the account statement of such centers should verify the transfer of payments, and they must run in volumes respectable enough, month after month. A genuine outsourcing consultant would not hesitate to share such details.
2. The party clearly accepts that they are new to consulting. Here, if they have confidence in the process, the agreement terms should be royalty-based and no initial payment.
About SLA or the agreement!!!
Another farce - these are arbitrary in nature and can easily be made to convince the party that has to make the initial payment, in this case "you".
From India, Mumbai
Acknowledge(0)Amend(0)
The way out - A glimpse of the proposal and a bit of market research can speak volumes if the proposal is feasible. Feasibility is the key to outsourcing. In fact, that's the foundation - a job is outsourced only to make the returns feasible. To judge this, you either have to be from the relevant background or have someone in your management team who can do it for you.
From India, Mumbai
Acknowledge(0)Amend(0)
From India, Mumbai
Acknowledge(0)Amend(0)
Hi AshDG,
My suggestion is not to deposit/transfer money to a 3rd party bank account. You should verify the main client in this transaction and secure your investment (like LC & BG) before proceeding with the proper SLA with the direct client on the terms you have discussed regarding the project process, proper billing, and quality clauses. You need to cross-verify; do not proceed in haste. Get clear details from the person you are dealing with.
Thanks,
From India, Gurgaon
Acknowledge(0)Amend(0)
My suggestion is not to deposit/transfer money to a 3rd party bank account. You should verify the main client in this transaction and secure your investment (like LC & BG) before proceeding with the proper SLA with the direct client on the terms you have discussed regarding the project process, proper billing, and quality clauses. You need to cross-verify; do not proceed in haste. Get clear details from the person you are dealing with.
Thanks,
From India, Gurgaon
Acknowledge(0)Amend(0)Looking for something specific? - Join & Be Part Of Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.