Hi To All Cite HR Members I want to know one thing... Is there is any Difference between : - Key Result Area (KRA) and Key Performance Area (KPA) Thanks dsv
From India, Delhi
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45From India, Delhi
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I am putting this post because In one of the interview I was asked the difference between Key Result Area and Key Performance Area. So, Is it any difference... Regards dsv
From India, Delhi
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KRA AND KPA
Key Result Areas
“Key Result Areas” or KRAs refer to general areas of outcomes or outputs for which a role is responsible. A typical role targets three to five KRA. KRAs are also known as key work outputs (KWOs).
Value
Identifying KRAs helps individuals: · Clarify their roles · Align their roles to the organisation’s business or strategic plan · Focus on results rather than activities · Communicate their role’s purposes to others · Set goals and objectives · Prioritize their activities, and therefore improve their time/work management · Make value-added decisions
Description
Key result areas (KRAs) capture about 80% of a work role. The remainder of the role is usually devoted to areas of shared responsibility (e.g., helping team members, participating in activities for the good of the organisation).
EXAMPLE
SALES [ KRAs]
-customer sales revenue
-customer servicing level
-merchandising
-accounts relationship
-key accounts / major accounts service
=======================================
KEY PERFORMANCE AREAS
These are the areas within the business unit, where an
individual or group, is logically responsible / accountable
for the results.
To manage each KRA, a set of KPI are set .
KRA and hence KPI is attributed to the person who
can have effect on the business results and is
self measured where applicable.
EXAMPLE
SALES
-sales target [ 15%] growth
CUSTOMER SERVICE
-raise service index by 6%
WAREHOUSING
-improve picking/ packing rate by 7%
You can have many KRAs/KPIs but 3/5 is workable
at best.
HOPE THIS IS USEFUL TO YOU.
REGARDS/ HAPPY DIWALI
LEO LINGHAM
From India, Mumbai
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Key Result Areas
“Key Result Areas” or KRAs refer to general areas of outcomes or outputs for which a role is responsible. A typical role targets three to five KRA. KRAs are also known as key work outputs (KWOs).
Value
Identifying KRAs helps individuals: · Clarify their roles · Align their roles to the organisation’s business or strategic plan · Focus on results rather than activities · Communicate their role’s purposes to others · Set goals and objectives · Prioritize their activities, and therefore improve their time/work management · Make value-added decisions
Description
Key result areas (KRAs) capture about 80% of a work role. The remainder of the role is usually devoted to areas of shared responsibility (e.g., helping team members, participating in activities for the good of the organisation).
EXAMPLE
SALES [ KRAs]
-customer sales revenue
-customer servicing level
-merchandising
-accounts relationship
-key accounts / major accounts service
=======================================
KEY PERFORMANCE AREAS
These are the areas within the business unit, where an
individual or group, is logically responsible / accountable
for the results.
To manage each KRA, a set of KPI are set .
KRA and hence KPI is attributed to the person who
can have effect on the business results and is
self measured where applicable.
EXAMPLE
SALES
-sales target [ 15%] growth
CUSTOMER SERVICE
-raise service index by 6%
WAREHOUSING
-improve picking/ packing rate by 7%
You can have many KRAs/KPIs but 3/5 is workable
at best.
HOPE THIS IS USEFUL TO YOU.
REGARDS/ HAPPY DIWALI
LEO LINGHAM
From India, Mumbai
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Hey lio, I knew the difference but the way you described it is commendable. you should go for book writing buddy, wat say:icon10: Regards
From India, Delhi
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From India, Delhi
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Hello all!
I was working as an HR Executive in one of the MNCs in Pune. Now, I am looking for a job and preparing for interviews. Could anyone please tell me what HR interview questions will be asked in interviews? Could someone please post the questions so that I can prepare for them?
Thanks in advance.
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I was working as an HR Executive in one of the MNCs in Pune. Now, I am looking for a job and preparing for interviews. Could anyone please tell me what HR interview questions will be asked in interviews? Could someone please post the questions so that I can prepare for them?
Thanks in advance.
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Kra format.doc
Kra-kpi_report_ 628.xls
People make the difference….ppt