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Hi all, this is Irina. I am currently pursuing my MBA, and I am seeking your assistance in preparing some questions related to Human Resource Planning. Please post some short questions for me. For example, "What is the difference between HRM and HRP?" Thank you so much.
From Bangladesh, Dhaka
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URGENT NEED THIS SOLUTION

Case Study - You Know the Rules, Brenda!

“But Ms. Gilbert, this just isn’t fair! I’m away from the conveyor belt for five minutes and you’re going to suspend me for two weeks? Aw, come on, Ms. Gilbert.”

“Listen,” replied Nancy Gilbert, “you know the rules, Brenda! No one is allowed to leave their work station without permission from their supervisor. I’m your supervisor and you left your job without permission. And don’t give me that ‘five minute’ crap! I glanced at my watch when you left-it was 10:20. You came back at 10:40!”

“That’s not right, Ms. Gilbert,” retorted Brenda. “I had to check with my daughter’s nursery school. She’s been sick for the past few days. I was always less than five minutes. Hell, everyone around here leaves their jobs for a few minutes without getting permission. This just isn’t fair. I’ve been here for two years and I know I didn’t do anything wrong!”

“Look, Brenda. That’s the whole problem around here. I may have only been a supervisor for a few months, but I’m not stupid. People around here get away with murder. You break the rules and your boss looks the other way. Well, no more! We’re going to shape up this department!”

“But why me, Ms. Gilbert? You know how I need this job. I just can’t afford two weeks without pay,” explained Brenda.

“Well, that’s too bad. You should have thought about that before you broke the rule. No, Brenda. You knew the rules around here. You left your work station without permission. The suspension stands.”

Questions:

1. Has Nancy Gilbert treated Brenda fairly?

2. How would you have handled this situation?

3. Contrast Gilbert's disciplinary action with the "hot stove" rules.

From Bangladesh, Dhaka
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Dear Irina,

As an MBA student, it's up to you to find the solution. I would suggest that you post what you think the solution should be, and then some experts will comment on whether you are on the right track.

Have a nice day.

Simhan
Learning and Teaching Fellow (Retd)
The University of Bolton, UK
Chief Advisor, Promentor-consulting

From United Kingdom
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Dear Mr. Simhan Thank you so much for your reply. Kindly find the attachment whr I have prepared the answers and I hope you will suggest me some points so that I can improve my assignment.
From Bangladesh, Dhaka
Attached Files (Download Requires Membership)
File Type: doc Executive Summary.doc (24.5 KB, 230 views)

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Please see Management principles of hot stove--International News--SeekGlasses.com, Seek for Glasses all over the world. [i]<link updated to site home></i> for a discussion on "hot stove rules". Then, compare and contrast the supervisor's action under the 5 success factors enumerated in the brief article.

The first 3 paras are a copy and paste job from Disciplinary Action, Management Textbook, Workbook | Human Resource Management. This is called plagiarism and is a very serious academic offense.

Have a nice day.

Simhan

From United Kingdom
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