Hi all,
Please guide me. I am an MBA in HRD and responsible for conducting a training program for ground-level staff in a retail industry. What should be the parameters for an effective training program? It should not be too professional.
Thank you.
From India, Mumbai
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Please guide me. I am an MBA in HRD and responsible for conducting a training program for ground-level staff in a retail industry. What should be the parameters for an effective training program? It should not be too professional.
Thank you.
From India, Mumbai
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Here are some ideas for ensuring that the training program is effective. Ensure that:
-the training objectives are clear and stated in behavior terms; what it is you want the trainees to be able to “do” following the training.
-the training program contains sufficient real-life excercises for trainees to practice.
-the trainer is well-prepared.
-the trainer has great interpersonal skills.
-the trainees are assessed on what they have learned.
-managers and supervisors are engaged in the training design and delivery process at every step
-the training materials are of high quality.
-the training is “chunked” into meaningful segments.
That’s a start. There is more on the organizational factors impacting training effectiveness on my web page at http://www.businessperform.com/html/..._training.html
There is also more in my book, From Training to Enhanced Workplace Performance
Les Allan
Training Tools and Resources
http://www.businessperform.com
From Australia, Glen Waverley
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10-the training objectives are clear and stated in behavior terms; what it is you want the trainees to be able to “do” following the training.
-the training program contains sufficient real-life excercises for trainees to practice.
-the trainer is well-prepared.
-the trainer has great interpersonal skills.
-the trainees are assessed on what they have learned.
-managers and supervisors are engaged in the training design and delivery process at every step
-the training materials are of high quality.
-the training is “chunked” into meaningful segments.
That’s a start. There is more on the organizational factors impacting training effectiveness on my web page at http://www.businessperform.com/html/..._training.html
There is also more in my book, From Training to Enhanced Workplace Performance
Les Allan
Training Tools and Resources
http://www.businessperform.com
From Australia, Glen Waverley
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Training programme in the retail sector will include the following parameters:
1. Emphasizing on grooming of the sales executive
2. Greeting the customer
3. Maintaining a relationship with the customer
4. Discipline
5. Product knowledge training
I hope this will help you.
Regards, Derek Gomes
From India, Nagpur
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1. Emphasizing on grooming of the sales executive
2. Greeting the customer
3. Maintaining a relationship with the customer
4. Discipline
5. Product knowledge training
I hope this will help you.
Regards, Derek Gomes
From India, Nagpur
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