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Dear Amit,
Thanks for sharing. I hope you do not mind my comments. It is more about Resolving Customer Complaints rather than one on "Problem Solving". Here is a link to a more comprehensive one on World Class Customer Service.
<link outdated-removed> ( Search On Cite | Search On Google )
Found at Google
Have a nice day.
Simhan
From United Kingdom
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Thanks for sharing. I hope you do not mind my comments. It is more about Resolving Customer Complaints rather than one on "Problem Solving". Here is a link to a more comprehensive one on World Class Customer Service.
<link outdated-removed> ( Search On Cite | Search On Google )
Found at Google
Have a nice day.
Simhan
From United Kingdom
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Dear amit0104, I would like to share with you and Cite HR. memeber about problem solving. Please find the attached. Somwang
From Thailand
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From Thailand
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Dear Amit & Otehr Readers
I feel one the competent element in Problem Solving is the good ability of Listening Skills.
Sometimes in a conflict or problem a issue could persist due to ineffective listening.
From India, Mumbai
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I feel one the competent element in Problem Solving is the good ability of Listening Skills.
Sometimes in a conflict or problem a issue could persist due to ineffective listening.
From India, Mumbai
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hi, if there is the problem, who has pointed out ask him to come with the corrective measures half of the problem is solve there only
From India, Ludhiana
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From India, Ludhiana
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Problem solving is improved if you can see it from the view points of I, You, We & Us. This helps to generate ideas to identify and see areas of agreement & disagreement. Another thing to remember is that there has to be an "Owner" of a problem, usually the one who is accountable. otherwise if the solving is left to "Non-owners" it could become a purely hypothetical discussion. You need to have a NEED for resolution, hence the "Owner".
From India, Calcutta
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From India, Calcutta
Acknowledge(0)Amend(0)Engage with peers to discuss and resolve work and business challenges collaboratively - share and document your knowledge. Our AI-powered platform, features real-time fact-checking, peer reviews, and an extensive historical knowledge base. - Join & Be Part Of Our Community.
Problem-solving -powerpoint1658 _168.ppt