Retired on March 31, 2021, at the age of 58 years. My EPF contribution was done by my employer up to April 30, 2019 (One month extra). They updated EPF service history as DOE EPF 31/03/2021 and DOES EPS 23/03/2021. Now my claim is being rejected, saying that the claim was rejected due to a difference in the date of exit and the received contribution. Additionally, the claim was rejected with WARNING-520464 for a mismatch between the summary and detail transactions in the member ledger. The employer is not taking any action. I need support.
From India, Kolkata
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Your problem should be solved by your employer. If the employer is not taking action, personally visit your PF office and explain the issue. There is a possibility that the employer may be instructed by the PF office to act properly.

S K Bandyopadhyay (WB, Howrah) CEO-USD HR Solutions

From India, New Delhi
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I am also facing the issue of the withdrawal being rejected with the same message "Claim Rejected WARNING-520464 THERE IS A MISMATCH BETWEEN SUMMARY AND DETAIL TRANSACTIONS IN MEMBER LEDGER. KINDLY". Now, what is this issue, I don't know. What are these summary and detail transactions, and who is going to correct it? My last organization, which is already in NCLT, its HR has no clue??
From India, Delhi
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I believe that your actual date of retirement is 23-03-2021, and that is why the date of exit in EPS is put as 23-3-2021. That is not wrong; it should be like that only. Regarding PF, you can contribute to FP even now if you are still in service because for PF, there are no age restrictions for contributions. Therefore, if your employer had contributed one month extra, they should have put the date of exit as 30-4-2021. Then it should have been fine. However, they have exited you on 31st March instead of 30th April. This has to be corrected. I believe that the employer cannot correct it online but can do it from the PF office. The employer has to take a call and write a letter to PF to get it corrected. Since the employer has paid the April month contribution, it is enough to establish that you had worked till 30th April 2021.
From India, Kannur
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As suggested earlier, it should be done easily by your employer and approach the PF office personally. If your employer is not responding promptly and it is not easy for you to reach the PF local office, alternatively, take a screenshot wherein your aforementioned message is displayed, upload it through the EPFiGMS option (you can find it in the left corner under services on the PF website), provide a brief description of your problem within 500 words, and follow all further guidance given by the PF office.
From India, Hyderabad
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