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Dear All, My Opinion, HR - SHOULD BE ROLE MODEL TO EVERY ONE. Regards, Rajesh Kantubhukta
From India, Kakinada
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From India, Kakinada
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Hi Swathi, Can you tag this query with a specific reason or incident/episode?
From India, Bangalore
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From India, Bangalore
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Dear Swati, In my opinion HR is like a double edged sword, one has to know when to be rude and when to be sweet. So HR has to be sweet or sour depends on the situation.
From India, Mumbai
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From India, Mumbai
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Polite to every one nd agree with rajesh. and it also depends on situation to.
From India, Amritsar
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From India, Amritsar
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HR - Profession / noble profession. We feel to do the job..and we take care of all employees and external factors also. Regards, Rajesh Kantubhukta Human Resources.
From India, Kakinada
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From India, Kakinada
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I agree with VISHAL. For HR personnel, 'SITUATIONAL MANAGEMENT' as a Rudeness person and Sweet person depending on the situation is a must to handle different types of people in the industry as a Coordinator.
Kumud Jha
HR Generalist
From India, Gandhidham
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Kumud Jha
HR Generalist
From India, Gandhidham
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For depends upon in exceptional circumstances for controlling situations do the like that. I can accept the same to above. Regards, Rajesh Kantubhukta
From India, Kakinada
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From India, Kakinada
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In my opinion, HR's name itself suggests "human resources," which need to be ably utilized. HR should be more focused on achieving the targets of an organization on schedule, keeping the employees' spirits high. Sometimes, HR needs to bend the rules and act as a bridge between workers and management. Any issues need to be dealt with logically, keeping the values of relationships in mind.
Regards and wishing you all the best,
Neel
From India, Bangalore
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Regards and wishing you all the best,
Neel
From India, Bangalore
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Under normal circumstances the HR should be polite & sweet at the same time some critical circumstances he should be rude to make the employees follow the rules. surendran
From India, Coimbatore
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From India, Coimbatore
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Actually, if we talk specifically about HR executives, they should be polite. However, HR rules should also be presented in a rigid and firm manner to ensure that every employee and department follows these policies in a disciplined way. HR executives should maintain a polite demeanor.
From Pakistan, Lahore
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From Pakistan, Lahore
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According to me hr should be cool and pro active...need not to be harsh which attracts enemies
From India, Hyderabad
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From India, Hyderabad
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I am sometimes rude..as a HR,, and i am facing lot of problem in my work...JOB
From India, Delhi
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From India, Delhi
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I am not sure what exactly Swati has in mind when she raised this question. The word 'rude' has many synonyms; all of these mean the same thing - "disrespectful behaviour." Rudeness need not necessarily be verbal; at times, non-verbal expressions can be more annoying and highly detestable. In general, in our interpersonal transactions, we have to be courteous and considerate. In the process of managing people, rudeness is to be avoided even in provoking situations. An HR manager, charged with the inalienable responsibility of inculcating the sense of belongingness in the entire human resource of the organization, has to be more cautious in such situations to avoid unnecessary escalation of the problems faced. He should be conscious of the fact that anyone who fails to be a part of a solution becomes automatically a party to the problem. While approaching any problem relating to people, he should not lose sight of the principles of "sama - dhana - beda - dandam" and apply them effectively in their orderly sequence.
From India, Salem
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From India, Salem
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HR personnel should be a people person, always approachable, firm, and straightforward regarding compliance with the company's policies. They should remain connected with employees, and their conduct should be professional and polite.
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HR personnel,as a general rule,need to be civil with all; importantly walk the talk,with fairness to all,implementing laid down HR Policy,without favour or fear.
From India, Hyderabad
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From India, Hyderabad
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As rightly observed by many members, HR is people-oriented. All the other discipline people are HR's customers. To exhibit a behavior of rudeness to the customers is certainly an act of effrontery and disgrace. In certain cases, where the Organization rules call for HR can afford to be strict but not rude at any time.
V. Raghunathan.
From India
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V. Raghunathan.
From India
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Hi, I Agree with Vishal. Its entirely depends on the situation. Esther HR - Executive
From India, Hubli
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From India, Hubli
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HR personnel must never be rude. Certainly, they must not behave like a joker to please the employees, but they should never be rude. Rudeness shows inefficiency in HR, similar to a rude school teacher. If an HR professional is rude, the organization should dismiss them. Otherwise, who will hold them accountable? They could behave like a dictator without any consequences. The practice of teachers using physical punishment on children in the name of teaching morality is no longer valid.
From India, Mumbai
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From India, Mumbai
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Hi,
Being rude will never help anyone in any business, including running your family, friends, or relationships. Being strict when needed does not necessarily mean being rude. Moreover, I personally feel HR does not only mean Human Resource but Human Relations as well, and every relationship has different traits, moods, and behaviors. HR personnel should behave according to the situation. But being rude, I wonder if it ever works?
From India
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Being rude will never help anyone in any business, including running your family, friends, or relationships. Being strict when needed does not necessarily mean being rude. Moreover, I personally feel HR does not only mean Human Resource but Human Relations as well, and every relationship has different traits, moods, and behaviors. HR personnel should behave according to the situation. But being rude, I wonder if it ever works?
From India
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Dear Act according to the situation. even though if we apperar rude the face experssion should not change .it should be like keeping smile and talking to them gently
From India, Chennai
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From India, Chennai
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HR should always create confidence among employees and be approachable, which will help us to detect future problems and nip them in the bud. Being rude may lead to a false sense of discipline that is not beneficial for the organization.
From India, Hyderabad
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From India, Hyderabad
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Hi, Human Resources is Bridge between Employer and Employees and other Exteriors. Regards, Rajesh.K
From India, Kakinada
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From India, Kakinada
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Now, that's a loaded question, like, "Have you stopped beating your wife?". If you say, "Yes", you agree that you beat her earlier, and if you say, "No", it means you are continuing to be evil.
Stereotyping entire groups never helps - all salesmen are ruthless, all HR are rude, all bosses are bloodsuckers! Please tell us about the specific incident/context, and then people on this forum may provide inputs.
From India, Delhi
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Stereotyping entire groups never helps - all salesmen are ruthless, all HR are rude, all bosses are bloodsuckers! Please tell us about the specific incident/context, and then people on this forum may provide inputs.
From India, Delhi
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HR is a person who leads, manages, motivates, and guides the human resources, i.e., the employees from white-collared to blue-collared workers. They should coordinate and have patience to solve any crises; hence, they can't be rude.
From India, Bangalore
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From India, Bangalore
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Hello,
It is strange that such a question has invoked a huge response. Firstly, the question is based on a personal experience with absolutely no background explained; moreover, nobody even questioned it. It seems one person had an unpleasant experience with an HR executive and raised it in this forum along with a poll on the same. Ms. Swati, are you planning to show the poll results and the inputs to the HR executive and tell him/her that their behavior has been judged RUDE.
- Gia
From India, Pune
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It is strange that such a question has invoked a huge response. Firstly, the question is based on a personal experience with absolutely no background explained; moreover, nobody even questioned it. It seems one person had an unpleasant experience with an HR executive and raised it in this forum along with a poll on the same. Ms. Swati, are you planning to show the poll results and the inputs to the HR executive and tell him/her that their behavior has been judged RUDE.
- Gia
From India, Pune
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Dear It is not compulsory to be rude it is depend up on the situation those we are dealing with. Divyesh
From India, Gandhidham
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From India, Gandhidham
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Dear ,, HR can be rude in relation with payroll related matters where company has to suffer from financial loss like Leave, Check in- check out time, etc.... operationally HR must be calm.
From India, Bombay
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From India, Bombay
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Rude is one kind of trait of a HR.Frequently using this trait to employees will not be good.HR can use this trait depends up on the situation.
From India, Chennai
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From India, Chennai
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Ms. Swati,
The first and most important thing that qualifies a person as HR is responsiveness and humanity. Rudeness has to be there when the policies are not met by an individual, and mostly, everybody has to know that HR is not a cool or leisure job; it is the most responsible job. HR is just an interface between employees and management. The employees are the customers of HR, so if those customers are not satisfied, then there is no point in having an HR.
From United States
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The first and most important thing that qualifies a person as HR is responsiveness and humanity. Rudeness has to be there when the policies are not met by an individual, and mostly, everybody has to know that HR is not a cool or leisure job; it is the most responsible job. HR is just an interface between employees and management. The employees are the customers of HR, so if those customers are not satisfied, then there is no point in having an HR.
From United States
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HR has to be approachable. I think any employee can come to HR and share any obstacles that are affecting their productivity.
HR has to be friendly but not a friend.
HR has to be firm, and if people do not know the difference between being firm and being rude, then they can take their call.
From India, Pune
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HR has to be friendly but not a friend.
HR has to be firm, and if people do not know the difference between being firm and being rude, then they can take their call.
From India, Pune
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Hi Swathi,
Hope you are doing well!
Good question, Swathi. Even I used to have this question in the early days. In my experience, I have faced situations where my pioneers and seniors used to advise me not to be too kind to people. I wondered why we can't be kind, why we should be rude or carry serious faces, even though we can manage the situation. Later, my experience taught me many things, and I can now say that yes, we can be rude at times, but only "once in a blue moon."
You may wonder why. To clarify, I want to present two cases:
Case 1: When interviewing hundreds of candidates daily, you might encounter people with silly questions or those whose questions answer themselves. Some may just want to interact and may be irritating. In such situations, try to be as patient as possible. As an HR professional, the primary quality is humanity, as the name HR itself suggests. We are here to provide the best services to the company and handle situations, even in the worst cases. Make every effort to provide the best answers while maintaining your composure.
Case 2: Sometimes, you may encounter people with a caring attitude but respond rudely due to their indifferent body language. In such cases, provide good answers but do not forget to smile. However, there are situations that may seem out of control, and despite our efforts, we may feel impatient. In such instances, it is acceptable to be rude.
It is essential to remember that situations vary from person to person. In most cases, we approach individuals based on our perceptions.
I have shared this information based on my experience. Please reach out if you need any clarification on this.
Thanks and Regards,
SwethaN
From India, Hyderabad
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Hope you are doing well!
Good question, Swathi. Even I used to have this question in the early days. In my experience, I have faced situations where my pioneers and seniors used to advise me not to be too kind to people. I wondered why we can't be kind, why we should be rude or carry serious faces, even though we can manage the situation. Later, my experience taught me many things, and I can now say that yes, we can be rude at times, but only "once in a blue moon."
You may wonder why. To clarify, I want to present two cases:
Case 1: When interviewing hundreds of candidates daily, you might encounter people with silly questions or those whose questions answer themselves. Some may just want to interact and may be irritating. In such situations, try to be as patient as possible. As an HR professional, the primary quality is humanity, as the name HR itself suggests. We are here to provide the best services to the company and handle situations, even in the worst cases. Make every effort to provide the best answers while maintaining your composure.
Case 2: Sometimes, you may encounter people with a caring attitude but respond rudely due to their indifferent body language. In such cases, provide good answers but do not forget to smile. However, there are situations that may seem out of control, and despite our efforts, we may feel impatient. In such instances, it is acceptable to be rude.
It is essential to remember that situations vary from person to person. In most cases, we approach individuals based on our perceptions.
I have shared this information based on my experience. Please reach out if you need any clarification on this.
Thanks and Regards,
SwethaN
From India, Hyderabad
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