Dear All,
I have been working on a franchise model in the SS Fasteners industry, where I am assigned to develop a Training Program for Franchises. During my research, I have come across certain points that are quite important when developing such a program, such as:
1. Operational Manual
2. Training Module
3. Test for competence
Etc.
Here, I am facing difficulty in preparing the Operational Manual and identifying the concerned people (in-house) who can assist me in preparing it. The Operational Manual is said to have a core value in developing the Franchise Training Program. I seek assistance in delving into the details and addressing the highlighted question.
Please help me solve this issue.
Regards,
Vijay Gangarde
HR Executive-Operations
9970340489
From India, Pune
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I have been working on a franchise model in the SS Fasteners industry, where I am assigned to develop a Training Program for Franchises. During my research, I have come across certain points that are quite important when developing such a program, such as:
1. Operational Manual
2. Training Module
3. Test for competence
Etc.
Here, I am facing difficulty in preparing the Operational Manual and identifying the concerned people (in-house) who can assist me in preparing it. The Operational Manual is said to have a core value in developing the Franchise Training Program. I seek assistance in delving into the details and addressing the highlighted question.
Please help me solve this issue.
Regards,
Vijay Gangarde
HR Executive-Operations
9970340489
From India, Pune
Acknowledge(0)Amend(0)
Dear Vijay,
In the Operations Manual, you have to list out the sequence of operations. Within operations, find out how many departments/sections/sub-sections there are. You need to put into sequence each activity.
Secondly, you need to list out daily, weekly, fortnightly, monthly, quarterly, half-yearly, and annual or any other activities.
In the operations manual, you need to clarify who will do what that position will do, where they will do it, how much they will do, which resources they can consume, etc.
You will get support from the Ops Manager for the preparation of the Ops Manual.
Ok...
Dinesh V Divekar
Beware of false knowledge; it is more dangerous than ignorance.
From India, Bangalore
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8034In the Operations Manual, you have to list out the sequence of operations. Within operations, find out how many departments/sections/sub-sections there are. You need to put into sequence each activity.
Secondly, you need to list out daily, weekly, fortnightly, monthly, quarterly, half-yearly, and annual or any other activities.
In the operations manual, you need to clarify who will do what that position will do, where they will do it, how much they will do, which resources they can consume, etc.
You will get support from the Ops Manager for the preparation of the Ops Manual.
Ok...
Dinesh V Divekar
Beware of false knowledge; it is more dangerous than ignorance.
From India, Bangalore
Acknowledge(0)Amend(0)
Hi Dinesh,
Thanks for the quick response. The points are quite educative. There are certain things that I understood, especially in Clarification one. They are:
1. Who will do - Ans - Sales and Marketing Manager, Project Manager.
2. What that position will do - Ans - Business process information, Product portfolio, Sales Process, Brand Position, Branding, and Promotions, etc.
3. Where they will be - Ans - HQ or Onsite.
The points that need more clarification, which I am unable to understand, are:
1. How much will they do?
2. Which resources do they consume?
Regards,
Vijay Gangarde,
HR Executive - Operations.
9970340489
From India, Pune
Acknowledge(0)Amend(0)
Thanks for the quick response. The points are quite educative. There are certain things that I understood, especially in Clarification one. They are:
1. Who will do - Ans - Sales and Marketing Manager, Project Manager.
2. What that position will do - Ans - Business process information, Product portfolio, Sales Process, Brand Position, Branding, and Promotions, etc.
3. Where they will be - Ans - HQ or Onsite.
The points that need more clarification, which I am unable to understand, are:
1. How much will they do?
2. Which resources do they consume?
Regards,
Vijay Gangarde,
HR Executive - Operations.
9970340489
From India, Pune
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