Hi, I am an English literature graduate. I have a passion to become a trainer, especially in soft skills. I am good at group discussions, teaching body language, and motivation skills. I have over 4 years of experience in the customer care industry:
1. Protech Soft: Customer Support
2. AIRTEL- BHARTI (Customer Care Officer; provided induction to newcomers)
3. Specialist Desk: Handled escalated calls (supervisor and manager calls)
I am willing to work day shifts and aspire to excel as a trainer. I always aim to be better than the best.
From India, Madras
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1. Protech Soft: Customer Support
2. AIRTEL- BHARTI (Customer Care Officer; provided induction to newcomers)
3. Specialist Desk: Handled escalated calls (supervisor and manager calls)
I am willing to work day shifts and aspire to excel as a trainer. I always aim to be better than the best.
From India, Madras
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Become certified Soft Skills Trainer .pdf
Soft Skill Refresher and customer orientation.zip