Respectable Seniors, I'm working as Manager HR in a hospital. Last week I sent an email with some information to CFO of our hospital as per his request. He didn't check his email and called me to send that information. I told him that I had already sent that email on same day when he asked me for. On that reply, CFO told me that I should have called him that I had emailed him and asked to check it out.
Is it important/ethical to inform after sending an email or if I don't call would it be unethical or wrong on my part?
Please put some light on this matter.
From Pakistan
2Is it important/ethical to inform after sending an email or if I don't call would it be unethical or wrong on my part?
Please put some light on this matter.
From Pakistan
Dear Abdul,
This problem is not about "Email Etiquette" per se but about having the supplementary communication.
After completing the primary communication with the very senior officials, it is advisable to send a supplementary communication through SMS or WA message. Yes, a telephone call is also an option but it disturbs the recipient of the communication. In the communication, better to include the sentence, "please check the spam folder if not received at inbox".
CFOs or Managing Directors or Chairpersons are busy persons. They deal with the diverse issue simultaneously and occasionally it escapes from their attention. Hence as a junior-level employee, it is advisable to take this precaution.
Thanks,
Dinesh Divekar
From India, Bangalore
This problem is not about "Email Etiquette" per se but about having the supplementary communication.
After completing the primary communication with the very senior officials, it is advisable to send a supplementary communication through SMS or WA message. Yes, a telephone call is also an option but it disturbs the recipient of the communication. In the communication, better to include the sentence, "please check the spam folder if not received at inbox".
CFOs or Managing Directors or Chairpersons are busy persons. They deal with the diverse issue simultaneously and occasionally it escapes from their attention. Hence as a junior-level employee, it is advisable to take this precaution.
Thanks,
Dinesh Divekar
From India, Bangalore
Thank you very much Sir for your feedback. It will help me in future as well. Regards.
From Pakistan
From Pakistan
Dear Friend,
You did your job well. But while communicating with top brass it is better to inform over cell or whatsapp or SMS to check mail. This action is not required to do for all but for few i.e. MD,CEO & Chairman.
The above positioned people generaly do not operate their account but their secretary or PA or TA as they are absorbed with many other activities with busy schedules.
Regards,
From India, Mumbai
You did your job well. But while communicating with top brass it is better to inform over cell or whatsapp or SMS to check mail. This action is not required to do for all but for few i.e. MD,CEO & Chairman.
The above positioned people generaly do not operate their account but their secretary or PA or TA as they are absorbed with many other activities with busy schedules.
Regards,
From India, Mumbai
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