Would like to see your suggestions in identifying a system or training program through which we can improve the written communication skill of employees?
From India, Chennai
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From India, Chennai
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Dear member,
I conduct a training program on "Business Writing Skills." In this training, I provide an exhaustive training handbook that participants can refer to for their future use. However, what matters most is the follow-up. Strict monitoring is required to check whether the rules of business writing given in the handbook are being implemented or not.
To foster an environment of using the right language, you need to have that kind of culture. Naturally, this culture will always flow down from the top boss. How interested is your top boss in driving the use of correct English?
Secondly, the quality of English is also influenced by the managers. How they communicate and how they correct their juniors depends on that as well.
The quality of English is well-controlled at the recruitment stage itself. Do you conduct any English tests at the time of recruitment, even for managers? If a candidate is poor in English but has very good technical knowledge, would you turn down the candidacy of such a candidate?
In fact, English has to be learned on one's own. No training is required as such. What lacks in employees is willingness. Employees can read English newspapers or novels on their own as well. What is stopping them?
The problem further exacerbates when poor English is hidden under the guise of "informal culture." In such companies, nobody can improve the quality of English.
Thanks,
Dinesh Divekar
From India, Bangalore
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8219I conduct a training program on "Business Writing Skills." In this training, I provide an exhaustive training handbook that participants can refer to for their future use. However, what matters most is the follow-up. Strict monitoring is required to check whether the rules of business writing given in the handbook are being implemented or not.
To foster an environment of using the right language, you need to have that kind of culture. Naturally, this culture will always flow down from the top boss. How interested is your top boss in driving the use of correct English?
Secondly, the quality of English is also influenced by the managers. How they communicate and how they correct their juniors depends on that as well.
The quality of English is well-controlled at the recruitment stage itself. Do you conduct any English tests at the time of recruitment, even for managers? If a candidate is poor in English but has very good technical knowledge, would you turn down the candidacy of such a candidate?
In fact, English has to be learned on one's own. No training is required as such. What lacks in employees is willingness. Employees can read English newspapers or novels on their own as well. What is stopping them?
The problem further exacerbates when poor English is hidden under the guise of "informal culture." In such companies, nobody can improve the quality of English.
Thanks,
Dinesh Divekar
From India, Bangalore
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