Dear Seniors & Peers,
In the present-day scenario of near-total immersion in various social networking services, it is very easy for employees (present & past) to take to social media to vent their views. While there is nothing wrong with that, social media when used within a company is a double-edged sword - it can be used to motivate/engage teams or sow discontent. It is almost a given that employees always form various "restricted membership" work-related social media groups to chat on various topics. Such "closed" groups can be dangerous because generally, people in the decision-making chain are kept out of such groups, and, as is common in social media, rumors, hearsay, etc., can spread like wildfire and lead to an unpleasant situation. Management comes to know about such rumors very rarely when some discussions leak out of such "closed" groups, or one detects changes in behavioral patterns and investigates.
In such a scenario,
a) Would it be appropriate to have a policy specifically on Social Media Posts (not as a restriction but as an advisory) or should it be covered under the "Disciplinary Policy"?
b) What would such a policy contain?
c) What are the appropriate disciplinary actions when such detrimental posts come to the notice of management?
Would appreciate your valuable inputs.
Regards, Arun
From India, Kochi
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56In the present-day scenario of near-total immersion in various social networking services, it is very easy for employees (present & past) to take to social media to vent their views. While there is nothing wrong with that, social media when used within a company is a double-edged sword - it can be used to motivate/engage teams or sow discontent. It is almost a given that employees always form various "restricted membership" work-related social media groups to chat on various topics. Such "closed" groups can be dangerous because generally, people in the decision-making chain are kept out of such groups, and, as is common in social media, rumors, hearsay, etc., can spread like wildfire and lead to an unpleasant situation. Management comes to know about such rumors very rarely when some discussions leak out of such "closed" groups, or one detects changes in behavioral patterns and investigates.
In such a scenario,
a) Would it be appropriate to have a policy specifically on Social Media Posts (not as a restriction but as an advisory) or should it be covered under the "Disciplinary Policy"?
b) What would such a policy contain?
c) What are the appropriate disciplinary actions when such detrimental posts come to the notice of management?
Would appreciate your valuable inputs.
Regards, Arun
From India, Kochi
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