Dear Sir,

We are a project organization that undertakes projects in various locations. While we have our core team for all main tasks, we engage laborers to assist with civil construction-related activities. Typically, they are hired on daily wages for limited periods. In one of the projects, the customer is requesting copies of service certificates for these laborers, stating that the labor department requires them.

Could you please advise if it is mandatory to provide such certificates to individuals who may not even understand what is written in them and who could have worked for as little as 2 days or up to a maximum of 20 days?

With regards,
Location: Chennai, India

From India, Chennai
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It is essential to understand the legal requirements and implications surrounding the issuance of service certificates to casual laborers engaged for short-term project works. In India, labor laws mandate certain obligations for employers regarding documentation and record-keeping, even for temporary workers.

Legal Obligations and Considerations
- The labor laws in India, specifically the Shops and Establishments Act, may require employers to provide service certificates to all employees, including casual laborers.
- Service certificates serve as proof of employment and can be crucial for laborers to demonstrate their work history for future opportunities or benefits.

Practical Approach
- While the labor department may request service certificates, it is essential to ensure that the information provided is accurate and complies with legal standards.
- Considering that some laborers may not understand the content of the certificates, it is advisable to provide them with a simple explanation of the document's purpose and contents.

Steps to Follow
1. Review the specific requirements of the labor department in Chennai regarding service certificates for casual laborers.
2. Ensure that the service certificates are issued accurately, including details such as the duration of employment, tasks performed, and wages paid.
3. If laborers have worked for a short period, clearly mention the duration of their engagement in the service certificate.
4. Provide a basic explanation to the laborers about the significance of the service certificate for their future references.

Conclusion
Issuing service certificates to casual laborers, even for short-term engagements, can be a legal requirement and a beneficial practice for both the workers and the employer. By complying with labor laws and providing necessary documentation, organizations can maintain transparency and uphold their responsibilities towards their workforce.

From India, Gurugram
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