Hello everyone, Can anyone help me with s SOP of flight ticket allowance for Expats as per their entitlements? Regards Hunaida
From United Arab Emirates, Abu Dhabi
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1From United Arab Emirates, Abu Dhabi
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Hi Hunaida,
In creating an SOP, you may need to check if there is an existing policy. If none exists, you need to ask your superior about their requirements in terms of ticket allowance and inquire about previous practices. Additionally, you should conduct an analysis of airline ticket costs. The allowance may vary based on categories of employees, considering the distance from their actual home country. For instance, if your expat is from the Philippines, it's considerably farther from the UAE compared to an expat from Egypt.
Some companies offer airfare tickets based on the number of years an employee has been with the company and often contingent on the employee's position. However, in your situation, it is an allowance. Thus, I suggest checking the ticket costs of airlines to the home countries of your expats. This comparison can provide a clear picture and serve as the basis for your superior to decide the percentage of allowance to be provided. Good luck!
Regards,
Shallohal
Bangladesh
From Bangladesh, Dhaka
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In creating an SOP, you may need to check if there is an existing policy. If none exists, you need to ask your superior about their requirements in terms of ticket allowance and inquire about previous practices. Additionally, you should conduct an analysis of airline ticket costs. The allowance may vary based on categories of employees, considering the distance from their actual home country. For instance, if your expat is from the Philippines, it's considerably farther from the UAE compared to an expat from Egypt.
Some companies offer airfare tickets based on the number of years an employee has been with the company and often contingent on the employee's position. However, in your situation, it is an allowance. Thus, I suggest checking the ticket costs of airlines to the home countries of your expats. This comparison can provide a clear picture and serve as the basis for your superior to decide the percentage of allowance to be provided. Good luck!
Regards,
Shallohal
Bangladesh
From Bangladesh, Dhaka
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Dear Shallohal, Thank you very much for your supportive response, and if you can please guide me how to create SOP on that. Regards, Hunaida
From United Arab Emirates, Abu Dhabi
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From United Arab Emirates, Abu Dhabi
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Dear Hunaida,
Well, since you asked, I may be able to provide some ideas. However, please be informed that this will depend on the requirements of your superior and the percentage of the allowance to be granted. When creating a Standard Operating Procedure (SOP), in my practice, an SOP itself becomes a policy before elaborating on the procedures or methods. Below can be your reference:
1.0 OBJECTIVE - this defines your goal and what you need to achieve in creating such a standard procedure.
2.0 SCOPE - who is covered under your procedure. In your query, expats or foreign personnel of your company.
3.0 DEFINITION - include any technical terms that need to be defined for easy understanding.
4.0 RESPONSIBILITY - identify the responsible persons to make this procedure effective. For example: You (your name), responsible for maintaining/updating/improving the SOP; Accounts person, responsible for ensuring allowances are paid properly; Director (if applicable), responsible for ensuring the availability of financial resources for the allowance to be paid; and other responsibilities owned by specific personnel.
5.0 METHODS/PROCEDURES - these are the actual step-by-step procedures, starting from 'Eligibility', 'Allowance %', 'Application form' (if necessary), Authorization signatures, number of days of leave (if applicable for applying), and those involved in executing the procedures—from the applicant to the authority. This is your main standard procedure to follow.
6.0 REFERENCES - include the forms, reports, and data analysis that need to be maintained and recorded.
Moreover, creating a process map/chart demonstrating how this SOP works would help expats understand it easily.
I hope this information is helpful. I cannot create the actual SOP for you. You have to create it based on your specific requirements. I can only provide guidance on where/how to start. Cheers!
Regards,
Shallohal
From Bangladesh, Dhaka
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Well, since you asked, I may be able to provide some ideas. However, please be informed that this will depend on the requirements of your superior and the percentage of the allowance to be granted. When creating a Standard Operating Procedure (SOP), in my practice, an SOP itself becomes a policy before elaborating on the procedures or methods. Below can be your reference:
1.0 OBJECTIVE - this defines your goal and what you need to achieve in creating such a standard procedure.
2.0 SCOPE - who is covered under your procedure. In your query, expats or foreign personnel of your company.
3.0 DEFINITION - include any technical terms that need to be defined for easy understanding.
4.0 RESPONSIBILITY - identify the responsible persons to make this procedure effective. For example: You (your name), responsible for maintaining/updating/improving the SOP; Accounts person, responsible for ensuring allowances are paid properly; Director (if applicable), responsible for ensuring the availability of financial resources for the allowance to be paid; and other responsibilities owned by specific personnel.
5.0 METHODS/PROCEDURES - these are the actual step-by-step procedures, starting from 'Eligibility', 'Allowance %', 'Application form' (if necessary), Authorization signatures, number of days of leave (if applicable for applying), and those involved in executing the procedures—from the applicant to the authority. This is your main standard procedure to follow.
6.0 REFERENCES - include the forms, reports, and data analysis that need to be maintained and recorded.
Moreover, creating a process map/chart demonstrating how this SOP works would help expats understand it easily.
I hope this information is helpful. I cannot create the actual SOP for you. You have to create it based on your specific requirements. I can only provide guidance on where/how to start. Cheers!
Regards,
Shallohal
From Bangladesh, Dhaka
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Hi Hunaida,
I am attaching here a simple procedure. Kind reminder again that all depends on your requirements, so I suggest that you do the necessary changes. This eligibility rule I have created (I modified some for your convenience) when my Managing Director asked me to make a simple one for all the foreign staff to follow. At that time, I just interviewed my MD on how he likes the policy to be and talked to other foreign colleagues on how they normally get the leaves/approval/tickets—it takes surveying or more study to make any kind of procedure. When this was approved, I met all foreign staff and discussed each point. Until now, this procedure is in effect, and the only changes/updates made were in 2015. All of them are very much satisfied with the procedure. The very good one we have is the company tour for team-building. We still do this until now, and we visited most countries already (2012 in Thailand, 2013 in Malaysia, 2014 in Dubai, and 2015 was in Indonesia). In 2016, we're not complete (needed to have a minimum of 8) so most of us didn't go for the tour. I am sharing this, and maybe you can include it in your procedure. If your superior approves it, then it's best for all. This may include all locals as well since it's a team-building. It builds up a good environment between colleagues. ;-)
Regards,
Shallohal
From Bangladesh, Dhaka
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I am attaching here a simple procedure. Kind reminder again that all depends on your requirements, so I suggest that you do the necessary changes. This eligibility rule I have created (I modified some for your convenience) when my Managing Director asked me to make a simple one for all the foreign staff to follow. At that time, I just interviewed my MD on how he likes the policy to be and talked to other foreign colleagues on how they normally get the leaves/approval/tickets—it takes surveying or more study to make any kind of procedure. When this was approved, I met all foreign staff and discussed each point. Until now, this procedure is in effect, and the only changes/updates made were in 2015. All of them are very much satisfied with the procedure. The very good one we have is the company tour for team-building. We still do this until now, and we visited most countries already (2012 in Thailand, 2013 in Malaysia, 2014 in Dubai, and 2015 was in Indonesia). In 2016, we're not complete (needed to have a minimum of 8) so most of us didn't go for the tour. I am sharing this, and maybe you can include it in your procedure. If your superior approves it, then it's best for all. This may include all locals as well since it's a team-building. It builds up a good environment between colleagues. ;-)
Regards,
Shallohal
From Bangladesh, Dhaka
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SOP -Employee Satisfaction Survey.doc