While trying to approve KYC files on the unified portal of EPFO, it is showing an error 'unexpected error occurred while signing. Exception = null'. Also, the same message occurs during new registration for Establishment at EPFO's unified portal.

To successfully complete KYC approval and registration of new DCS, it is recommended to use Internet Explorer 11. Using Mozilla or other browsers may result in an exception error due to security reasons.

Thank you.

From India, Pune
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While we have trying to sign application with dsc on pmrpy web site and then after click on home button then error are accure “unexpected error”. Please give me solutions as soon as possible
From India, Jalalpur
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To sign the KYC file, please follow the procedure as mentioned in the attached file. This problem occurs because all major browsers have dropped the outdated NPAPI plugin, which is required for digital signing of documents. So, please install the Pale Moon browser and follow the instructions given in the attached file.
From India, Delhi
Attached Files (Download Requires Membership)
File Type: pdf EPFO KYC Digital verification process with DSC.pdf (1.38 MB, 4718 views)

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@Maheshkumar744 You are life saviour! The long ongiong problem is solved! Thanks for that!
From India, Ahmadabad
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Hi @Maheshkumar744,

It's working. Thank you, Mahesh.

To sign the KYC file, please follow the procedure as mentioned in the attached file. This problem occurs because all major browsers have dropped the outdated NPAPI plugin, which is required for digitally signing documents. Please install the Pale Moon browser and follow the instructions given in the attached file.

Thank you.

From India
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java run nahi ho rahi he kay karu
From India, Vijayawada
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unexpected error occurred while signing.exception=null in PMRPY ADDING ANOTHER DSC WATS THE REASON PLS DO THE NEEDFUL
From India, Bengaluru
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unexpected error occurred while signing.exception=null in PMRPY getting the same error since last month even after using old version of firefox. what is the solution.
From India, Bengaluru
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After installing the Palemoon also getting same error while approving the DSC unexpected error occurred while signing
From India, Mysore
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unexpected error occurred while signing while approving by selecting the signature
From India, Mysore
Attached Files (Download Requires Membership)
File Type: jpg error.JPG (13.6 KB, 538 views)

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