Hi, I work for an upcoming hospital in Hyderabad and I am looking to set up a PMS model for the following. Can anyone please help me with it?
I need to set it up in such a way that it's more object-oriented than the soft factors:
- Nursing Staff
- Laboratory Staff
- Front Office Staff
- Doctors (both full-time and visiting consultants)
- Support staff (HR, Admin, Finance, etc.)
From India, Ghaziabad
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I need to set it up in such a way that it's more object-oriented than the soft factors:
- Nursing Staff
- Laboratory Staff
- Front Office Staff
- Doctors (both full-time and visiting consultants)
- Support staff (HR, Admin, Finance, etc.)
From India, Ghaziabad
Acknowledge(0)Amend(0)
Dear Nair1974,
To implement PMS, it requires tremendous support from the management. Do you have buy-in from management? If not, then first obtain it. Secondly, designing KPIs or KRAs requires immense expertise. One should have worked in a company where such practices are followed.
PMS is to measure the business performance. To measure business performance, we need to measure the performance of each department. To measure the performance of each department, we need to identify the direct and indirect costs of each department. KPIs are to be designed on costs. The other parameters to design the costs are quality, quantity, customer satisfaction, accuracy, timeliness, etc.
Be it noted that sound PMS depends on what you measure and not on the software that you use. Companies do measure the performance, but then they may not measure what deserves to be measured. Recently I helped one of the members of this forum to design the KPIs for an Event Manager. If you wish to have a look at that post, then you may click the following link:
https://www.citehr.com/511712-kpi-kr...ml#post2190644
I have been giving my replies on this subject time and again. You may refer to the following links to refer to my past posts:
https://www.citehr.com/500549-format...ml#post2165577
https://www.citehr.com/498440-how-ca...ml#post2160264
Old: -
https://www.citehr.com/490150-job-de...ml#post2140544
I recommend you go through each reply patiently and clarify yourself about PMS.
I provide consulting services to establish PMS. If you wish to hire my services on PMS consulting, I will help you in bringing the sea change. I will study systems and processes of each department deeply and design customized measures. You may talk to your management about availing of my services. If you wish to know more about my consulting services, then you may click here to check the presentation.
Thanks,
Dinesh Divekar
From India, Bangalore
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8228To implement PMS, it requires tremendous support from the management. Do you have buy-in from management? If not, then first obtain it. Secondly, designing KPIs or KRAs requires immense expertise. One should have worked in a company where such practices are followed.
PMS is to measure the business performance. To measure business performance, we need to measure the performance of each department. To measure the performance of each department, we need to identify the direct and indirect costs of each department. KPIs are to be designed on costs. The other parameters to design the costs are quality, quantity, customer satisfaction, accuracy, timeliness, etc.
Be it noted that sound PMS depends on what you measure and not on the software that you use. Companies do measure the performance, but then they may not measure what deserves to be measured. Recently I helped one of the members of this forum to design the KPIs for an Event Manager. If you wish to have a look at that post, then you may click the following link:
https://www.citehr.com/511712-kpi-kr...ml#post2190644
I have been giving my replies on this subject time and again. You may refer to the following links to refer to my past posts:
https://www.citehr.com/500549-format...ml#post2165577
https://www.citehr.com/498440-how-ca...ml#post2160264
Old: -
https://www.citehr.com/490150-job-de...ml#post2140544
I recommend you go through each reply patiently and clarify yourself about PMS.
I provide consulting services to establish PMS. If you wish to hire my services on PMS consulting, I will help you in bringing the sea change. I will study systems and processes of each department deeply and design customized measures. You may talk to your management about availing of my services. If you wish to know more about my consulting services, then you may click here to check the presentation.
Thanks,
Dinesh Divekar
From India, Bangalore
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