One of our company's previous employees (about 3 years ago) has asked for a re-issue of their experience certificate as they have lost it. We have agreed to re-issue the certificate since we see no issue with it. Our company has changed its office location and logo since then. So, can we reissue the letters on the new logo and letterhead? Would there be any problem in reissuing on the new letterheads, or is it advisable to use the old logo and letterhead?
Thanks
From India, Hyderabad
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From India, Hyderabad
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Handling Re-Issuance of Experience Certificates
I presume you have cross-checked that he is indeed an ex-employee. Coming to your query, most often companies don't destroy old letterheads. Some leaves/sheets are retained/saved for any later emergency use. You haven't mentioned your role/designation. But if you are the HR here, I suggest you check with your Finance department head—it's they who usually handle such emergencies.
Take the necessary approvals since such documents are prone to misuse. Also, I suggest taking the ex-employee's request in writing, giving the reasons. In case he has also lost his educational documents, that will make your case to reissue the certificates stronger (with the necessary safeguards in place) since you can insist on the appropriate police complaint.
Regards,
TS
From India, Hyderabad
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1650I presume you have cross-checked that he is indeed an ex-employee. Coming to your query, most often companies don't destroy old letterheads. Some leaves/sheets are retained/saved for any later emergency use. You haven't mentioned your role/designation. But if you are the HR here, I suggest you check with your Finance department head—it's they who usually handle such emergencies.
Take the necessary approvals since such documents are prone to misuse. Also, I suggest taking the ex-employee's request in writing, giving the reasons. In case he has also lost his educational documents, that will make your case to reissue the certificates stronger (with the necessary safeguards in place) since you can insist on the appropriate police complaint.
Regards,
TS
From India, Hyderabad
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Employee Experience.doc