Hi,
My brother received an offer from TCS and was provided with the joining date. However, today he received an email stating that the Background Verification (BGV) failed and the offer has been cancelled. All his details were provided correctly, so we are unsure of what went wrong. Could you please advise on how to proceed from here?
Thank you.
From Singapore, Singapore
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My brother received an offer from TCS and was provided with the joining date. However, today he received an email stating that the Background Verification (BGV) failed and the offer has been cancelled. All his details were provided correctly, so we are unsure of what went wrong. Could you please advise on how to proceed from here?
Thank you.
From Singapore, Singapore
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It's really bad that you, but did you cross-check the document before submitting it to the company? If you are sure, instead of sitting idle, it would be better to try to understand at what point it went wrong by requesting assistance from HR. Try to correct it if possible.
From India, Lucknow
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202From India, Lucknow
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In top MNCs, Background Verification (BGV) is very important with regard to your qualifications. This is primarily due to issues related to percentages in your 10th, 12th, graduation, and post-graduation results, or in case there is a gap in your educational qualifications. Please provide justification for any discrepancies in your schooling and qualifications that align with the aforementioned criteria.
From India, New Delhi
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From India, New Delhi
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JanakiKR
Firstly, it's sad that your brother received an offer that was later withdrawn after the Background Verification (BGV). I wonder if your brother checked and rechecked all the information provided. People are usually very careful when they undergo such scrutiny.
In most cases, once the BGV is unsatisfactory, there are very few chances for reconsideration. However, one can approach the HR and ask for clarification, as there could be a mistake, such as errors in terms or names that might have led to the offer being issued incorrectly. HR departments typically handle these processes in high volumes and have robust systems in place, minimizing the likelihood of errors in cases where offers are withdrawn due to negative BGV reports. While such occurrences are rare, it is worth verifying. One can make an appeal, acknowledging the possibility of a mistake. It is essentially a trial, and the company may or may not oblige, considering it as 'confidential' and 'closed'.
From India, Hyderabad
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Firstly, it's sad that your brother received an offer that was later withdrawn after the Background Verification (BGV). I wonder if your brother checked and rechecked all the information provided. People are usually very careful when they undergo such scrutiny.
In most cases, once the BGV is unsatisfactory, there are very few chances for reconsideration. However, one can approach the HR and ask for clarification, as there could be a mistake, such as errors in terms or names that might have led to the offer being issued incorrectly. HR departments typically handle these processes in high volumes and have robust systems in place, minimizing the likelihood of errors in cases where offers are withdrawn due to negative BGV reports. While such occurrences are rare, it is worth verifying. One can make an appeal, acknowledging the possibility of a mistake. It is essentially a trial, and the company may or may not oblige, considering it as 'confidential' and 'closed'.
From India, Hyderabad
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Yes, all that is said above.
Probably, all IT companies conduct Background Verification (BGV) through third-party agencies. Sometimes, there could be inaccuracies. However, you could verify with the HR department concerned why the offer was declined, possibly due to a background verification failure.
Common reasons for verification failures include:
1. Years of experience
2. Salary
3. Designation
4. Roles and Responsibilities
and other factors.
Thanks and Regards,
Satyaa K
From India, Madras
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Probably, all IT companies conduct Background Verification (BGV) through third-party agencies. Sometimes, there could be inaccuracies. However, you could verify with the HR department concerned why the offer was declined, possibly due to a background verification failure.
Common reasons for verification failures include:
1. Years of experience
2. Salary
3. Designation
4. Roles and Responsibilities
and other factors.
Thanks and Regards,
Satyaa K
From India, Madras
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Hi Janak,
I hope you are doing great. Your question is very valid. The answer to it is as follows: initiate a conversation with the HR Department's designated person regarding the issue. If you discover that the information provided by you is incorrect, inquire about the procedure for rectifying it. If the information is accurate, you may correct it with management approval. The course of action depends on the nature of the discrepancy, whether it pertains to your employment, education, criminal record, passport, PAN card, etc.
Once you determine the specific area of the discrepancy, please update us here. With clarity on the issue, we will be able to assist you more effectively.
All the best!
From India, Kalyan
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I hope you are doing great. Your question is very valid. The answer to it is as follows: initiate a conversation with the HR Department's designated person regarding the issue. If you discover that the information provided by you is incorrect, inquire about the procedure for rectifying it. If the information is accurate, you may correct it with management approval. The course of action depends on the nature of the discrepancy, whether it pertains to your employment, education, criminal record, passport, PAN card, etc.
Once you determine the specific area of the discrepancy, please update us here. With clarity on the issue, we will be able to assist you more effectively.
All the best!
From India, Kalyan
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Hi Janakikr,
The comments given by our fellow members are precise, and you should inform your brother to speak with the HR team at TCS. A requisition email followed up by a personal visit should work.
However, my comments come from a different point of view. You have mentioned that your brother received an offer, and the joining date was also specified. If your brother is currently employed elsewhere, was that company aware that he is looking for a change? Many employers (HR teams) who do not want their current employees to leave may provide less favorable comments in response to verification emails. This could potentially lead the new company to reconsider the offer.
Considering your brother as a fresher, if he was hired directly from a campus, there would likely be minimal background verification regarding his credentials. Off-campus hires do undergo background checks, as mentioned by others. I suggest asking your brother to verify the information provided to TCS. Also, errors in the background verification process, especially for companies operating at a CMMI level, are less than 0.10%.
Please let me know if you need further assistance or clarification.
From India, Bangalore
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The comments given by our fellow members are precise, and you should inform your brother to speak with the HR team at TCS. A requisition email followed up by a personal visit should work.
However, my comments come from a different point of view. You have mentioned that your brother received an offer, and the joining date was also specified. If your brother is currently employed elsewhere, was that company aware that he is looking for a change? Many employers (HR teams) who do not want their current employees to leave may provide less favorable comments in response to verification emails. This could potentially lead the new company to reconsider the offer.
Considering your brother as a fresher, if he was hired directly from a campus, there would likely be minimal background verification regarding his credentials. Off-campus hires do undergo background checks, as mentioned by others. I suggest asking your brother to verify the information provided to TCS. Also, errors in the background verification process, especially for companies operating at a CMMI level, are less than 0.10%.
Please let me know if you need further assistance or clarification.
From India, Bangalore
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While one can appreciate Mr. Mahesh Nair's response, his making a sweeping remark that what the fellow HR Member/Professionals say is 'void' is not condoned. I, as a professional, stoutly protest this, even if it is a mistake. It would have been nice for him to have made his point and also gone through the query. (The candidate in question is a fresher, so experience and a reference from the HR of the earlier company doesn't arise at all.)
While companies claim to have attained CMM Level 5 and use it for publicity, they could have multiple centers/branches and various practices. It could have been on the basis of a center or practice. In this case, the candidate is a fresher, and the company in question is TCS. (Some centers could be assessed at Level 5 on CMM, hence it would be interesting to see if the candidate has a rejection on BGV from the assessed Level 5 on CMM.)
[TCS News & Events: Press Release: TCS sets new benchmark in Quality; First software firm to be assessed at Level 5 enterprise-wide in software services and development](http://www.tcs.com/news_events/press_releases/Pages/TCS-Level-5-CMMI-SVC.aspx)
Coming to the aspect of rectification or seeking redressal/addressing the issue, it costs nothing, even if it should mean a rejection. All of us know that there are a lot of professionals who would find it difficult to admit they made a mistake. Who knows, it might cost them their job, so why would they put their neck on the noose? It's easier, therefore, to say, "We found there is nothing incorrect in the BGV, and so we reject."
A trial has to be made irrespective of the result.
From India, Hyderabad
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While companies claim to have attained CMM Level 5 and use it for publicity, they could have multiple centers/branches and various practices. It could have been on the basis of a center or practice. In this case, the candidate is a fresher, and the company in question is TCS. (Some centers could be assessed at Level 5 on CMM, hence it would be interesting to see if the candidate has a rejection on BGV from the assessed Level 5 on CMM.)
[TCS News & Events: Press Release: TCS sets new benchmark in Quality; First software firm to be assessed at Level 5 enterprise-wide in software services and development](http://www.tcs.com/news_events/press_releases/Pages/TCS-Level-5-CMMI-SVC.aspx)
Coming to the aspect of rectification or seeking redressal/addressing the issue, it costs nothing, even if it should mean a rejection. All of us know that there are a lot of professionals who would find it difficult to admit they made a mistake. Who knows, it might cost them their job, so why would they put their neck on the noose? It's easier, therefore, to say, "We found there is nothing incorrect in the BGV, and so we reject."
A trial has to be made irrespective of the result.
From India, Hyderabad
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Dear All HR fraternity,
I appreciate your time and energy in guiding the boy for a real-time solution. I advise the boy to directly check with HR - TCS. Though there are little and meager chances for reconsideration for some time, assuming that BGV is correct, it is better to try. This will be useful for his future career prospects. Be careful while providing BGV details to any employer.
Hope all are with me on this matter.
B. Dakshina Murty
From India, Hyderabad
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I appreciate your time and energy in guiding the boy for a real-time solution. I advise the boy to directly check with HR - TCS. Though there are little and meager chances for reconsideration for some time, assuming that BGV is correct, it is better to try. This will be useful for his future career prospects. Be careful while providing BGV details to any employer.
Hope all are with me on this matter.
B. Dakshina Murty
From India, Hyderabad
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Dear all,
As I have been in this sector for a considerable period since 2004 with reasonable success, I would like to share my insights on BGV.
BGV is to be conducted without bias and with utmost confidentiality.
The offer clearly states that if the BGV is negative based on all the information you have provided in written and oral form, the offer will be cancelled.
Prior to BGV, most companies inform about the practice of BGV and the potential impact of the results.
When it is carried out by a third party, we do not observe any influencing factors affecting the process.
The process is widely accepted by customers as they also have internal checks in addition to BGV.
Depending on the job responsibilities, designation, and level, the process may have slight variations.
However, in all the aforementioned areas, as HR professionals and founders of our BGV organization, we only consider the employer's perspective regardless of whether the candidate is a fresher or experienced. Candidates are expected to be honest and upright in all aspects of their employment and educational history. Additionally, I would like to emphasize that BGV serves as a recommending authority for the acceptance or rejection of a candidacy, but it is up to the clients to decide whether to accept or modify it.
Many profiles contain falsified information regarding duration, designation, and salary. Some have unexplained gaps in their history. While gaps in employment or education records are acceptable if justified, some candidates choose to manipulate these details to appear more impressive.
I would like to reiterate the timeless concept - it is always best to be honest, especially during challenging times in one's life, particularly amidst the current economic, employment, and moral challenges. In the long term, honesty yields the highest rewards in one's life.
Note: I invite all members to review my profile and engage in knowledge-sharing in this sector.
Best of luck.
Management Information Resources Auditors (Chennai)
V. Rangarajan
9789824165
From India, Pune
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As I have been in this sector for a considerable period since 2004 with reasonable success, I would like to share my insights on BGV.
BGV is to be conducted without bias and with utmost confidentiality.
The offer clearly states that if the BGV is negative based on all the information you have provided in written and oral form, the offer will be cancelled.
Prior to BGV, most companies inform about the practice of BGV and the potential impact of the results.
When it is carried out by a third party, we do not observe any influencing factors affecting the process.
The process is widely accepted by customers as they also have internal checks in addition to BGV.
Depending on the job responsibilities, designation, and level, the process may have slight variations.
However, in all the aforementioned areas, as HR professionals and founders of our BGV organization, we only consider the employer's perspective regardless of whether the candidate is a fresher or experienced. Candidates are expected to be honest and upright in all aspects of their employment and educational history. Additionally, I would like to emphasize that BGV serves as a recommending authority for the acceptance or rejection of a candidacy, but it is up to the clients to decide whether to accept or modify it.
Many profiles contain falsified information regarding duration, designation, and salary. Some have unexplained gaps in their history. While gaps in employment or education records are acceptable if justified, some candidates choose to manipulate these details to appear more impressive.
I would like to reiterate the timeless concept - it is always best to be honest, especially during challenging times in one's life, particularly amidst the current economic, employment, and moral challenges. In the long term, honesty yields the highest rewards in one's life.
Note: I invite all members to review my profile and engage in knowledge-sharing in this sector.
Best of luck.
Management Information Resources Auditors (Chennai)
V. Rangarajan
9789824165
From India, Pune
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Background Verification Form.doc