Dear All
Kindly help me by sending suggestions,guide lines on ISO 9001 implementation process for IT industry.
Hope atleast few of them would have come across this! Since I am taking responsibility of MR for my company ISO 9001 implementation.
URgent pls forward your comments soon!!!
With regards
Hameetha

From India, Madras
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Hi Jennifer
You are right, i can share the info in the Cite HR itself. if it is generic.
But i am a consultent and i sell information for Money, because it is my profession. As i notice the person requested for some inputs towards implimentation of ISO, i thought of providing my help. If You have similar questions or information required, write back to me
Regards

From India
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Dear Hameetha, Pl list out queries specifically on CiteHR, so that we can all help you to our best. BRs Harsh
From India, Delhi
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HI everybody,
The following are my queries
Please note that ISO 9001 implementation is for Software Company.

1. Finalisation of Consultant - GOOD CONSULTANT REFERENCES IF ANY.
WHAT ARE THE ASPECTS TO DECIDE THE
ISO CONSULTANT?? IN THE MARKET?
2. Required Skill sets to act as Management Representative
3. TIme Frame for completion of ISo 9001 process & implementation
4. Will a NON IT Graduate like me will be able to act as MR .If so, what could be the additional areas which i will need to concentrate?
5.Additional suggestions if any? Pls post it.
With regards
Hameetha

From India, Madras
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Hi all! Does any body has details about ISO9000 for construction industry. pl share with me Ravi Kumar
From India, Hyderabad
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Hi Hameetha Please find the attached zip file and find if it can be of any use to you, I had got this before from one of friend.. Thanks Falguni
From India, Hyderabad
Attached Files (Download Requires Membership)
File Type: zip iso_9001_2000_quality_management_system_design_493.zip (1.04 MB, 680 views)

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[Hi all,
We STELLAR MANAGEMENT CONSULTANTS PVT LTD.
are the principle consultants for ISO 9001/14001/16949/18001/22000/27000.Our M.D. is the former BIS INDIA Director.We have already assisted 500+ clients in obtaning ISO CERTIFICATIONS,
IF ANY OF YOU REQUIRE OUR HELP WE WOULD BE GLAD TO ASSIST YOU AT ANY STAGE OF CERTIFICATION
YOU CAN VISIT OUR WEBSITE TO KNOW MORE ABOUT US/CERTIFICATION PROCESS
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call zaid-919342868295


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Great Good One. It will help me a lot. thanks....
Keep posting like this..
Best rgs
Apart from that, you also can ref more resources at: ISO 9001 auditor
Best rgs

From Vietnam, Bac Ninh
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Hello Hameetha,

Kindly see answers to your query as mentioned below,

1. Finalization of Consultant - GOOD CONSULTANT REFERENCES IF ANY. WHAT ARE THE ASPECTS TO DECIDE THE ISO CONSULTANT?? IN THE MARKET?

There are many versatile and expert consultants available in the market like BVQI, TUV, & BIS. It is always advisable to go to reputable and domain consultants in the respective field. The best thing is to get offers from a minimum of 3 consultants and prepare a comparative evaluation sheet to decide which fits best to your requirements. Criteria for evaluation could be cost, quality, service level, years of experience, number of certifications issued, and value-added services offered by the consultant, etc.

2. Required Skill sets to act as Management Representative

To be a good management representative, as per my experience, you need to possess and develop the following competencies,
- Good understanding of QMS & ISO 9001 standards
- Thorough understanding of business and customer requirements
- Quality tools and basic statistics
- Understanding of business processes and shop floor activities (if the domain is manufacturing)
- Helicopter view of the organization, in other words, how it is creating value for customers (inputs, outputs, and control measures)
- Strong observation and communication skills for auditing
- Good people and interpersonal skills
- Diplomatic, ethical, decisive, self-reliant, clear, versatile, etc.
- Good relationship with external audit and liaison agencies

3. Time Frame for completion of ISO 9001 process & implementation

Generally, it depends on the size and nature of the organization. Implementation involves training people, documentation, implementation, Audit, and Certification award. But on average, it takes 6-9 months.

4. Will a NON-IT Graduate like me be able to act as MR? If so, what could be the additional areas which I will need to concentrate on?

If you are coming from an engineering background, it would certainly be an added advantage. But it doesn't mean that if one has graduated from another stream, it will limit him or herself from becoming a good MR. It is just a myth.

5. Additional suggestions if any? Please post them.

The success of the implementation of ISO 9001 - QMS standard purely depends on involvement and commitment from top management. Make sure before embarking on the project to get the go-ahead from top management and the resources and finances needed. Also, everybody in the organization needs to be involved as part of the implementation to play their roles. People involvement is a must for successful implementation. It is people who can make or break the implementation.

Good luck.

If you need any further assistance, feel free to get in touch with me.

BR, Raju Prasad rajuprasad12@yahoo.com

From India, Mumbai
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