Is there any labor law that governs the grievance handling procedure in the service industry? I've recently joined a service company, and as a part of the job description, I have to handle employee grievances too. I have gone through the Industrial Disputes Act, but I suppose it's only applicable to factories. Can anyone please help me with this?
From India, Delhi
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From India, Delhi
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Hi,
Kindly contact the office of the Labor Department/Commercial Department/DIC/Registrar in your local area. They will help you. Also, search the details on the internet for more information about recent affairs.
Thanks and Regards,
Prakash Madyal
Bangalore-50
Cell: 9972905767
Email: prakash.madyal@rocketmail.com
From India, Bangalore
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Kindly contact the office of the Labor Department/Commercial Department/DIC/Registrar in your local area. They will help you. Also, search the details on the internet for more information about recent affairs.
Thanks and Regards,
Prakash Madyal
Bangalore-50
Cell: 9972905767
Email: prakash.madyal@rocketmail.com
From India, Bangalore
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dr prakash... thanks for your valuable support... but was indeed lookin for some knowledge sharing, or some kind of overview so tat it can lay a base for my advancement on the same....
From India, Delhi
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From India, Delhi
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The application of the Industrial Disputes Act is not limited to factories alone; it is also applicable to service sector establishments. However, the ID Act is legislation that outlines the machinery for settling disputes. Only grievances that remain unresolved within the organization will be addressed in forums such as the Conciliation Officer, Board of Conciliations, Labour Court, or Tribunals. Therefore, you can establish your grievance handling procedure. If you explore this site, you will find a PowerPoint presentation on the subject. Please take a look.
Regards,
Madhu.T.K
From India, Kannur
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4483Regards,
Madhu.T.K
From India, Kannur
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THE ESSENTIAL PERQUISITES OF A GRIEVANCE HANDLING PROCEDURE.doc
LABOUR LAWS FOR IT INDUSTRY.pdf
Strike , Labor Turn Over, Grievance.ppt