Hi All,
Once again I am back!
Friends, please tell me what are the KRA's (Key Responsibility Areas) of a Team Lead in a particular process irrespective of the functionality of the process. Also, if you provide me any basic (or easy) tips to meet it. :confused:
Regards,
From India, Delhi
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60Once again I am back!
Friends, please tell me what are the KRA's (Key Responsibility Areas) of a Team Lead in a particular process irrespective of the functionality of the process. Also, if you provide me any basic (or easy) tips to meet it. :confused:
Regards,
From India, Delhi
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i may be quite late but kra is key result area or u may also say kpa key performance area. team leader must be having his job descriptions , on the basis of taht u can list his KPA and kpi’s
From India, Bhopal
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From India, Bhopal
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According to me KRA is Key Responsibility ARea’s and KPA is key performance Area’s.
From India, New Delhi
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From India, New Delhi
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Here is my two cents: - Productivity & Quality output - Attritions - Team motivation, attitude, general discipline
From India, Delhi
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From India, Delhi
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Hi,
In general, KRAs of Team Lead are-
1. Increasing Productivity (=Output/Input) of team
2. Improving Quality of team output
3. Talent management (Retaining Talent)
4. Conflict management
5. Improving accuracy of review mechanism
6. Knowledge sharing (Training & Development of team members)
All the best.
From India, Pune
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In general, KRAs of Team Lead are-
1. Increasing Productivity (=Output/Input) of team
2. Improving Quality of team output
3. Talent management (Retaining Talent)
4. Conflict management
5. Improving accuracy of review mechanism
6. Knowledge sharing (Training & Development of team members)
All the best.
From India, Pune
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Hi All,
Thanks to all who have responded. Well currently in my process I have the following KRA's:
1. Process Productivity Mgmt
2. Process Quality Mgmt
3. People Mgmt
4. Client Mgmt
5. Feedback & Reporting
6. Value Addition
So, I just want to confirm that are these standard KRA's of TL in a company / process??
Regards,
From India, Delhi
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Thanks to all who have responded. Well currently in my process I have the following KRA's:
1. Process Productivity Mgmt
2. Process Quality Mgmt
3. People Mgmt
4. Client Mgmt
5. Feedback & Reporting
6. Value Addition
So, I just want to confirm that are these standard KRA's of TL in a company / process??
Regards,
From India, Delhi
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Can u please provide me the KPI’s for TL voice process in terms of numbers for example Attrition = ? % Monthly and yearly Absenteeism = ? % C SAT = ?% As i got promoted as a TL handling 15 CSE
From India, Mumbai
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From India, Mumbai
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Dear friends,
After conducting training for professionals from widely varied companies, I have started providing consulting services to institute Performance Management System (PMS) in the companies. To know more about instituting PMS in the company, you can click here to refer to my past post.
There is a lot of misconception about the concepts of KPI and KRA. To remove this misconception, I have uploaded my presentation on Youtube. You can click here to refer to that video.
I handle consulting on PMS. To learn more about my services, you can click here.
Thanks,
Dinesh V Divekar
From India, Bangalore
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After conducting training for professionals from widely varied companies, I have started providing consulting services to institute Performance Management System (PMS) in the companies. To know more about instituting PMS in the company, you can click here to refer to my past post.
There is a lot of misconception about the concepts of KPI and KRA. To remove this misconception, I have uploaded my presentation on Youtube. You can click here to refer to that video.
I handle consulting on PMS. To learn more about my services, you can click here.
Thanks,
Dinesh V Divekar
From India, Bangalore
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Kra format.doc
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Kra-kpi_report_ 628.xls