We are a leading Corporate Training Company trusted by more than 250 Top Companies. Over 200 man years of experience & trained over 20,000 individuals at all levels. Providing reputed certifications, excellent pre and post training support using best of breed training practices. The Certification is accreted in association by Carlton Advanced Management Institute, USA.
We provide training on various concepts like HR skills, Managerial & Leader skills, Soft skills, Sales & Customer Care and Behavioral Skills in India(9 Cities) & Abroad(6 Countries). The training workshops are executed and conducted has Public and In-House Workshop mode.
HR – Products:
1. CRA - Certified Recruitment Analyst (2 days)This workshop develops both the skill and understanding that would help the professionals to implement good recruitment practices effectively in the organization. This program would equip the professionals with the skill and knowledge so that he/she is able to appreciate the importance of recruitment and calculate costs associated with bad recruitment. Screening, shortlist application to lower short term attrition using motivational and image checkpoints, conduct behavioral and functional Interviews efficiently and effectively. Be familiar with some of the best practices which have evolved in recruitment over the last few years.
2. CPCD – Certified Performance and Competence Developer (2 days)This workshop will develop knowledge in the areas of Competency Mapping, Competency Development and Performance Management System. It will train professionals on how to enhance performance using globally recognized best of breed competency enhancement tools. The program will equip professionals with the relevance of the performance & competence program such that he/she is able to.
3. CTF – Certified Trainer and Facilitator (3 days)
This workshop aims at improving the presentation skills of the participants in terms of their vocal & visual elements and learning the steps to improving the verbal content of their presentation. It also familiarizing the participants with every aspect of the designing right from doing the needs assessment to creating designs which are powerful and effective and to evaluate learning and aims at developing the attitude towards handling tough participants and questions and develops the skills to create a positive learning environment. It will also cover evaluation techniques and the fundamentals of ROI.
4. CPT – Certified Psychometric Tester (2 days)
Psychometric testing is widely used by employers to recruit / select suitable candidates for particular vacancies, in addition to more traditional methods. There are two main types of tests available. One measures intelligence and aptitudes and the other personality tests measure individuals' personalities and predict their likely behavior towards others. In these seminars we take a close look at the main features of this relatively new and widely accepted concepted discipline, teaching clients the main aspects of an area often clouded with obscure terminologies.
5. CRP – Certified Retention Professional (2 days)
The objective of this workshop is to equip HR professionals to reduce attrition rate in their organizations. This workshop will help in understanding the root causes of employee turnover, how to calculate costs of employee turnover and what the tools to tackle this problem are. Our aim is that at the end of the workshop managers should have enough understanding about the nuances of employee turnover and means to retain the talents.
6. CScP – Certified Scorecard Professional (2 days)
The overall aim of the workshop is to make the participants understand the various aspects of Balanced Scorecard and how it can be used as a strategy execution tool for enhancing the overall productivity of the organization. Understand the organizational performance models and diagnose the reasons for the lack of performance in an organization, the benefits of Balanced Score Card as an integrated performance management system. The key terms used in context of Balanced Score Card like Leading & Lagging indicators, cascading etc.
7. CTM – Certified Talent Magnet (2 days)
This training workshop aims to develop understanding and skills required to attract talented people, build empathy and get them to join the organization. To equip the professionals with the understanding and knowledge of recruitment program. Develop the skills required to screen an Application, Conduct effective Interview, Filtering of candidates and Proper Selection and Negotiation skills. To assist professionals in the cost effective hiring process, understand all the steps which are followed in an effective recruitment process.
8. CCBM – Certified Compensation and Benefit Manager (2 days)
The overall aim of the workshop is to make the candidate have a good understanding and knowledge of compensation and benefits. In other words to equip the HR professionals with the importance of Comp & Ben such that he/she is able to understand the intricacies of Comp & Ben plans, Basic reward system, Global trends in Comp & Ben and is able to Link pay with performance for better Comp & Ben planning.
9. CLM – Certified Learning Manager ( 2days)
The program is designed around the concept of training managers. It is one of the processes by which the objective of the organization is achieved. Training is commonly used which has a wide variety of connotations depending on one’s experience and background. The learning manager of a company needs to know how to identify the need of the training, the process of training that will be most efficient to meet the requirement. The program also addressed on how to measure the success of the training that has been conducted and how to sustain the changes that have been aimed through the training.
10. CHRCM – Certified HR Compliance Manager (2days)This training workshop aims to develop the understanding and skills required by the corporate professionals to perform work place management that would help them to manage workplace ethics, diversity, privacy and sexual harassment.
Programs in Development process Certified Assessment Centre Analyst, and Certified Professional on 360 degree techniques.
[color=green]Sales and Customer Care:[/color]
1. CSP – Certified Sales Professional (2 days)
This training workshop aims to develop understanding and skills required to sell better. It equips the professionals with the knowledge and skills so that he/she is able to understand the sales process, develop the skills to elicit client needs in sales situations, negotiate more effectively and manage issues and conflict situations.
2. CCCP – Certified Customer Care Professional (2 days)
This workshop aims at the Professionals who are involved with customers and their clients at any level in the organization. This program is especially aimed at all the Professionals working in the BPO sector, and will help them to improve their work and performance.
3. CISP – Certified Internet Sales professional (2 days)
The aim of this training workshop is to equip the professionals with an in depth knowledge of Internet Marketing and related issues.
4. CSM – Certified Sales Manager ( 2 days)
The overall aim of the workshop is to make the candidates understand the various aspects and the concept of sales force management, its implications and how it can be used as a strategic tool for enhancing the overall productivity of the organization.
5. CCCM – Certified Customer Care Manager (2days)
In today's volatile business environment, organizations recognize that customer service is the key differentiator that makes their products and services tower above the competition. They also realize that giving satisfactory service that meets customers' expectations is no longer enough. To get customers coming back time after time, you have to beat their expectations. The aim of this program is to help trainees prepare for contact with customers so that they are ready to beat those expectations. Participants can explore their role and responsibility in delivering excellent customer service and can examine the required knowledge, standards and skills they need to achieve this.
Programs in Development process Certified Brand Manger, and Certified Customer Care Professional for IT and ITeS.
Managerial and Leadership:
1. Mini MBA (6 days)
The aim of this workshop is to support the momentum of continued business growth, performance improvement and personal learning. It enables the individual participant to gain exposure to the primary ‘MBA’ taught concepts and tools.
2. Team Building (I days)
To Create and Build World Class Teams in the areas of Business Acumen, Management Skills, Leadership, and working through competitions like Management Quiz, Case Analysis and Outdoor Simulated Management Games.
3. Certified IT Manager (2days)
Today’s business climate makes extra demands on corporate leaders. The leaders have to be knowledgeable, intuitive, decisive and responsible. Besides these they need to be capable of identifying the right persons for right jobs, recognizing and seizing opportunities, and winning the support of the teams. Proactive and visionary leaders help the organizations to achieve the goals set by the organizations. This program empowers the leaders to build high performance teams, motivate the teams, monitor the teams, using situational leadership, counsel the teams in the need of the hour and support them to achieve the organizational goals with the local teams as well as the virtual teams.
4. Certified IT Manager (2days)
Managing workers in today's workplace determines the efficiency of the operations in an organization. How successful the company would be is judged by the quality of managers who lead the teams. Success of the teams greatly depends on the abilities of the team mangers, which lead the teams to success or to the downfall. Managing can be highly rewarding or it can be stressful and disappointing—the difference lies in a few key skills and a basic understanding of what does and doesn’t work. This four-day training program is designed to provide participants with skills that are necessary for effective ITES management.
Programs in Development process Certified Coach and Counselor, Certified Program on Managing Negativity in the work force and Certified Retail Manager.
The said certified programs/workshops can be nominated for Individuals, Management Professionals, Senior/Middle/Junior Level Managers, HR Executives, Training Managers and all those who need to manage the performance and competencies of their team. The programs are delivered in Public and In-House Mode.
For more information feel free to contact at
, Ph. 040-6682 0888 / 1888
From India, Hyderabad
We provide training on various concepts like HR skills, Managerial & Leader skills, Soft skills, Sales & Customer Care and Behavioral Skills in India(9 Cities) & Abroad(6 Countries). The training workshops are executed and conducted has Public and In-House Workshop mode.
HR – Products:
1. CRA - Certified Recruitment Analyst (2 days)This workshop develops both the skill and understanding that would help the professionals to implement good recruitment practices effectively in the organization. This program would equip the professionals with the skill and knowledge so that he/she is able to appreciate the importance of recruitment and calculate costs associated with bad recruitment. Screening, shortlist application to lower short term attrition using motivational and image checkpoints, conduct behavioral and functional Interviews efficiently and effectively. Be familiar with some of the best practices which have evolved in recruitment over the last few years.
2. CPCD – Certified Performance and Competence Developer (2 days)This workshop will develop knowledge in the areas of Competency Mapping, Competency Development and Performance Management System. It will train professionals on how to enhance performance using globally recognized best of breed competency enhancement tools. The program will equip professionals with the relevance of the performance & competence program such that he/she is able to.
3. CTF – Certified Trainer and Facilitator (3 days)
This workshop aims at improving the presentation skills of the participants in terms of their vocal & visual elements and learning the steps to improving the verbal content of their presentation. It also familiarizing the participants with every aspect of the designing right from doing the needs assessment to creating designs which are powerful and effective and to evaluate learning and aims at developing the attitude towards handling tough participants and questions and develops the skills to create a positive learning environment. It will also cover evaluation techniques and the fundamentals of ROI.
4. CPT – Certified Psychometric Tester (2 days)
Psychometric testing is widely used by employers to recruit / select suitable candidates for particular vacancies, in addition to more traditional methods. There are two main types of tests available. One measures intelligence and aptitudes and the other personality tests measure individuals' personalities and predict their likely behavior towards others. In these seminars we take a close look at the main features of this relatively new and widely accepted concepted discipline, teaching clients the main aspects of an area often clouded with obscure terminologies.
5. CRP – Certified Retention Professional (2 days)
The objective of this workshop is to equip HR professionals to reduce attrition rate in their organizations. This workshop will help in understanding the root causes of employee turnover, how to calculate costs of employee turnover and what the tools to tackle this problem are. Our aim is that at the end of the workshop managers should have enough understanding about the nuances of employee turnover and means to retain the talents.
6. CScP – Certified Scorecard Professional (2 days)
The overall aim of the workshop is to make the participants understand the various aspects of Balanced Scorecard and how it can be used as a strategy execution tool for enhancing the overall productivity of the organization. Understand the organizational performance models and diagnose the reasons for the lack of performance in an organization, the benefits of Balanced Score Card as an integrated performance management system. The key terms used in context of Balanced Score Card like Leading & Lagging indicators, cascading etc.
7. CTM – Certified Talent Magnet (2 days)
This training workshop aims to develop understanding and skills required to attract talented people, build empathy and get them to join the organization. To equip the professionals with the understanding and knowledge of recruitment program. Develop the skills required to screen an Application, Conduct effective Interview, Filtering of candidates and Proper Selection and Negotiation skills. To assist professionals in the cost effective hiring process, understand all the steps which are followed in an effective recruitment process.
8. CCBM – Certified Compensation and Benefit Manager (2 days)
The overall aim of the workshop is to make the candidate have a good understanding and knowledge of compensation and benefits. In other words to equip the HR professionals with the importance of Comp & Ben such that he/she is able to understand the intricacies of Comp & Ben plans, Basic reward system, Global trends in Comp & Ben and is able to Link pay with performance for better Comp & Ben planning.
9. CLM – Certified Learning Manager ( 2days)
The program is designed around the concept of training managers. It is one of the processes by which the objective of the organization is achieved. Training is commonly used which has a wide variety of connotations depending on one’s experience and background. The learning manager of a company needs to know how to identify the need of the training, the process of training that will be most efficient to meet the requirement. The program also addressed on how to measure the success of the training that has been conducted and how to sustain the changes that have been aimed through the training.
10. CHRCM – Certified HR Compliance Manager (2days)This training workshop aims to develop the understanding and skills required by the corporate professionals to perform work place management that would help them to manage workplace ethics, diversity, privacy and sexual harassment.
Programs in Development process Certified Assessment Centre Analyst, and Certified Professional on 360 degree techniques.
[color=green]Sales and Customer Care:[/color]
1. CSP – Certified Sales Professional (2 days)
This training workshop aims to develop understanding and skills required to sell better. It equips the professionals with the knowledge and skills so that he/she is able to understand the sales process, develop the skills to elicit client needs in sales situations, negotiate more effectively and manage issues and conflict situations.
2. CCCP – Certified Customer Care Professional (2 days)
This workshop aims at the Professionals who are involved with customers and their clients at any level in the organization. This program is especially aimed at all the Professionals working in the BPO sector, and will help them to improve their work and performance.
3. CISP – Certified Internet Sales professional (2 days)
The aim of this training workshop is to equip the professionals with an in depth knowledge of Internet Marketing and related issues.
4. CSM – Certified Sales Manager ( 2 days)
The overall aim of the workshop is to make the candidates understand the various aspects and the concept of sales force management, its implications and how it can be used as a strategic tool for enhancing the overall productivity of the organization.
5. CCCM – Certified Customer Care Manager (2days)
In today's volatile business environment, organizations recognize that customer service is the key differentiator that makes their products and services tower above the competition. They also realize that giving satisfactory service that meets customers' expectations is no longer enough. To get customers coming back time after time, you have to beat their expectations. The aim of this program is to help trainees prepare for contact with customers so that they are ready to beat those expectations. Participants can explore their role and responsibility in delivering excellent customer service and can examine the required knowledge, standards and skills they need to achieve this.
Programs in Development process Certified Brand Manger, and Certified Customer Care Professional for IT and ITeS.
Managerial and Leadership:
1. Mini MBA (6 days)
The aim of this workshop is to support the momentum of continued business growth, performance improvement and personal learning. It enables the individual participant to gain exposure to the primary ‘MBA’ taught concepts and tools.
2. Team Building (I days)
To Create and Build World Class Teams in the areas of Business Acumen, Management Skills, Leadership, and working through competitions like Management Quiz, Case Analysis and Outdoor Simulated Management Games.
3. Certified IT Manager (2days)
Today’s business climate makes extra demands on corporate leaders. The leaders have to be knowledgeable, intuitive, decisive and responsible. Besides these they need to be capable of identifying the right persons for right jobs, recognizing and seizing opportunities, and winning the support of the teams. Proactive and visionary leaders help the organizations to achieve the goals set by the organizations. This program empowers the leaders to build high performance teams, motivate the teams, monitor the teams, using situational leadership, counsel the teams in the need of the hour and support them to achieve the organizational goals with the local teams as well as the virtual teams.
4. Certified IT Manager (2days)
Managing workers in today's workplace determines the efficiency of the operations in an organization. How successful the company would be is judged by the quality of managers who lead the teams. Success of the teams greatly depends on the abilities of the team mangers, which lead the teams to success or to the downfall. Managing can be highly rewarding or it can be stressful and disappointing—the difference lies in a few key skills and a basic understanding of what does and doesn’t work. This four-day training program is designed to provide participants with skills that are necessary for effective ITES management.
Programs in Development process Certified Coach and Counselor, Certified Program on Managing Negativity in the work force and Certified Retail Manager.
The said certified programs/workshops can be nominated for Individuals, Management Professionals, Senior/Middle/Junior Level Managers, HR Executives, Training Managers and all those who need to manage the performance and competencies of their team. The programs are delivered in Public and In-House Mode.
For more information feel free to contact at
From India, Hyderabad
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