Hi!
I'm working in an MNC. The company provided a mobile to all the employees. I use it for both official and personal calls. Generally, I call my family and friends late at night. I pay by cheque for my personal bill. Recently, the company informed me that the auditor is questioning my mobile bill, asking why the amount is higher and why calls are made after office hours. I want to know if this is accurate. Do auditors really scrutinize mobile bills and call timings, or is the administrative officer targeting me for some undisclosed reasons?
Please reply.
With Thanks & Regards, Apekhya
From India, Gurgaon
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3I'm working in an MNC. The company provided a mobile to all the employees. I use it for both official and personal calls. Generally, I call my family and friends late at night. I pay by cheque for my personal bill. Recently, the company informed me that the auditor is questioning my mobile bill, asking why the amount is higher and why calls are made after office hours. I want to know if this is accurate. Do auditors really scrutinize mobile bills and call timings, or is the administrative officer targeting me for some undisclosed reasons?
Please reply.
With Thanks & Regards, Apekhya
From India, Gurgaon
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Dear Apekhya,
First, I would like to clarify that during the course of External/Internal audit: Audit is done as per the policy provided by the company with a specified amount limit, and auditors are supposed to check only as per the policy. For example, they should verify the amount claimed and the amount in the bills to ensure compliance with the policy. If the reimbursement deviates from the policy, auditors are required to mention it in their report. Any such deviation must receive approval from the Director or Managing Director.
If you have been told otherwise, that information is incorrect.
From India, Delhi
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First, I would like to clarify that during the course of External/Internal audit: Audit is done as per the policy provided by the company with a specified amount limit, and auditors are supposed to check only as per the policy. For example, they should verify the amount claimed and the amount in the bills to ensure compliance with the policy. If the reimbursement deviates from the policy, auditors are required to mention it in their report. Any such deviation must receive approval from the Director or Managing Director.
If you have been told otherwise, that information is incorrect.
From India, Delhi
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Dear Apekhya,
As per the NMC guidelines, mobile bills are audited for bill usage. The company cannot monitor the calls made (in some cases only). As you have mentioned that you have been making calls after official hours and have been paying for your personal calls, auditors will not interfere unless you exceed the credit limit set by the company for bill usage.
Apekhya, auditors cannot impose any charges or take action unless your usage or calls/sms are unofficial. I sense that they might be gathering some clues regarding your usage.
From India, Mumbai
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As per the NMC guidelines, mobile bills are audited for bill usage. The company cannot monitor the calls made (in some cases only). As you have mentioned that you have been making calls after official hours and have been paying for your personal calls, auditors will not interfere unless you exceed the credit limit set by the company for bill usage.
Apekhya, auditors cannot impose any charges or take action unless your usage or calls/sms are unofficial. I sense that they might be gathering some clues regarding your usage.
From India, Mumbai
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Hi Apekhya,
When you are paying for your personal bill, it doesn't matter what time or why you call, etc. Auditors don't check the timing of calls unless they are really free.
Regards,
Narender
From India, New Delhi
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When you are paying for your personal bill, it doesn't matter what time or why you call, etc. Auditors don't check the timing of calls unless they are really free.
Regards,
Narender
From India, New Delhi
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Hi!
Thank you Rajesh, Simmy, and Narendra!! Thanks a lot!
Actually, the limit is not defined as of now. There is no rule that has been communicated to us. Mobile bill details are being sent directly to the office, so they are able to track the timing of calls. One of my friends also works in the same company. Sometimes I called him after office hours. Recently, strict instructions were given to both of us not to call each other, and the management requested call details only from us, like the percentage of official calls versus personal calls with number details. They didn't ask anyone else for an explanation. I felt very disappointed by this behavior of the company. I have prepared a mobile bill reconciliation statement and found that I paid 64% of the total bill (April '08 to June '09) for a year, and the company paid 17% for me, with the remaining 18% for rental also covered by the company. I feel like they are targeting me. What do you think? My performance is good, and I do my job sincerely. I am considering changing my job. Is this the right decision?
From India, Gurgaon
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Thank you Rajesh, Simmy, and Narendra!! Thanks a lot!
Actually, the limit is not defined as of now. There is no rule that has been communicated to us. Mobile bill details are being sent directly to the office, so they are able to track the timing of calls. One of my friends also works in the same company. Sometimes I called him after office hours. Recently, strict instructions were given to both of us not to call each other, and the management requested call details only from us, like the percentage of official calls versus personal calls with number details. They didn't ask anyone else for an explanation. I felt very disappointed by this behavior of the company. I have prepared a mobile bill reconciliation statement and found that I paid 64% of the total bill (April '08 to June '09) for a year, and the company paid 17% for me, with the remaining 18% for rental also covered by the company. I feel like they are targeting me. What do you think? My performance is good, and I do my job sincerely. I am considering changing my job. Is this the right decision?
From India, Gurgaon
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The company fixes the ceiling limit. If so, you are paying extra. Explain in writing to them that you cannot carry two mobiles with you. The company should understand. Show them proof of your payment for your personal calls. Hand over a detailed letter to the chief executive for his knowledge. How about other employees? Do they have a separate personal call mobile?
Regards,
V. Kulasekaran
09994993344
kkulasekaran01@gmail.com
From India, Madras
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Regards,
V. Kulasekaran
09994993344
kkulasekaran01@gmail.com
From India, Madras
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Thank you, Kulasekaran!! Now I'm carrying 2 mobile phones just to avoid unnecessary issues. When I'm paying for my personal calls, why should I have to listen to those things from others? However, I want to resolve this issue and find a solution. Some people have 2 phones, and some have only one. I have already provided a reconciliation statement to my manager. Now, it's his duty to send it to our GM.
From India, Gurgaon
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From India, Gurgaon
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Dear Apekhya,
Yes, sometimes auditors ask for late clocking.
Per the law, an employee should not work more than 8 hours per day, and overtime should not exceed 2 hours per day, 12 hours per week, and 50 hours per quarter year. Some social auditors also verify the phone calls made by employees to identify late working or other extra work (overtime) by the employee.
To avoid such situations, please refrain from calling after office hours using the company mobile.
Best Regards,
Sajid Ansari
Delhi
From India, Delhi
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Yes, sometimes auditors ask for late clocking.
Per the law, an employee should not work more than 8 hours per day, and overtime should not exceed 2 hours per day, 12 hours per week, and 50 hours per quarter year. Some social auditors also verify the phone calls made by employees to identify late working or other extra work (overtime) by the employee.
To avoid such situations, please refrain from calling after office hours using the company mobile.
Best Regards,
Sajid Ansari
Delhi
From India, Delhi
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Apekhya, Your admin is trying to give you indirect message. Usually Auditors do not go into such details unless someone asks them specifically. Internal Auditors are guided by Management :-) Saurabh
From China, Leizhou
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From China, Leizhou
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Dear,
Calling or receiving phone calls after office hours is not a crime. We do, at times, call our counterparts or subordinates to give instructions or any official information after office hours. As an HR person, I have also received calls at home at 2:00 a.m. due to accidents at an outstation site. In such situations, I had to give instructions on how to proceed in treating the employee or complying with legal formalities.
However, making personal calls from the mobile phone designated for office purposes should be avoided. You can use your own mobile phone for personal calls, and no one is going to question you. When doubts arise, triggered by other reasons, an auditor may scrutinize the timing of calls made and bring it to the attention of higher-ups. Why should we invite trouble by being honest?
V. Balaji
Note: I am using my own (personal) phone – not asked for an official one – and I am paying for any official calls made. So what if we incur a few hundred Rupees in expenses?!
From India, Madras
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Calling or receiving phone calls after office hours is not a crime. We do, at times, call our counterparts or subordinates to give instructions or any official information after office hours. As an HR person, I have also received calls at home at 2:00 a.m. due to accidents at an outstation site. In such situations, I had to give instructions on how to proceed in treating the employee or complying with legal formalities.
However, making personal calls from the mobile phone designated for office purposes should be avoided. You can use your own mobile phone for personal calls, and no one is going to question you. When doubts arise, triggered by other reasons, an auditor may scrutinize the timing of calls made and bring it to the attention of higher-ups. Why should we invite trouble by being honest?
V. Balaji
Note: I am using my own (personal) phone – not asked for an official one – and I am paying for any official calls made. So what if we incur a few hundred Rupees in expenses?!
From India, Madras
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