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It is the ability to clearly communicate one’s opinions, needs , wants, interests, feelings, etc. to another in a non-defensive and non-threatening way.
From Philippines, Dadiangas
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File Type: ppt ASSERTIVENESS.ppt (797.0 KB, 1838 views)

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Hi Good one! Tips for saying 'NO" and Identifying a person whether he /she is a Passive or Aggressive are the real inputs. Thanks With Warm regards Vijayan

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