Hi, I wanted to know what is the attrition rate in the hotel industry. Where can I get such info? Is there any website for the same? It would be great if it's possible for me to know in the hotel industry which kind of employees have a higher attrition rate. It's for my summer project. If anyone can give inputs, it would be great.
From India,
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I am unaware of websites for attrition in hotels, but I think you can apply the same methods to identify attrition in the hotel industry as in any other industry. Maybe a slight change is needed. You can refer to my website . On the main page, I have provided a few links to attrition and retention.
From India, Bangalore
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Hi Tania,

Attrition is not particular to any single industry. Only the rate of attrition varies depending on the sector. There are external factors in the industries and internal factors in the environment in organizations. These two factors contribute to attrition. You need to check these factors for attrition.

Warm regards,
Sujeet Kumar

From India, Pune
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Hi Tania,

I am posting the article that might be beneficial to you...

Attrition rate hits hotel industry at entry, junior levels

Nina Varghese

Chennai, May 9

THE hotel industry is facing a manpower crunch especially at the entry and junior management levels. More than half of the students who pass out from catering institutes are not interested in getting into the hospitality industry, industry sources say.

According to a Federation of Hotels and Restaurants Association of India (FHRAI) survey in 2001, about 10,000 catering graduates come into the job market. Industry sources said that though there are no official numbers available, these numbers would have now gone up to about 15,000.

These students are opting for jobs on cruise liners, airlines, which offer attractive remuneration. Both these industries have the added incentives of glamour and travel. Lately, call centres and business process outsourcing centres have also become an option.

Mr E. Balaji, Executive Director, Staffing Solutions, Ma Foi Management Consultants, said the hospitality industry had traditionally found cost-effective talent by grooming entry-level intake over the years.

He said that when the industry grows at a scorching pace, it would find itself in a difficult position to attract cost-effective talent.

Hotel management graduates who gain two to three years of experience are also sought after for their people managing skills, Mr K.C. Tharyan, Executive Director, Residency Group of Hotels, said.

According to information available on the Net, an assistant housekeeping manager with two to three years of experience on the Cunard lines makes about $1,900 (Rs 82,650) a month. An assistant purser front desk receptionist for the same liner, with some experience, will get about $1,650 (Rs 71,775).

Recently, Indian Airlines was hiring cabin crew and the minimum salary offered was Rs 22,000, including the flying allowance and other benefits such as gratuity and provident fund.

Mr M.O. Koshy, Vice-President of the Chennai-based GRT Grand, said that the average starting salary in the hotel industry would be around Rs 6,000 a month for a hotel management trainee.

The entry level at a call center would range from Rs 6,000 to Rs 8,000. But faster upgrades and promotions in the information technology-enabled services industry make the difference.

In just a year or two, some of those working in the call centers could become supervisors and earn over Rs 20,000 per month. But such quick promotions and salary increases are unheard of in the old economy jobs, according to industry sources.

They said that some years ago, hotel jobs were associated with glamour. But now, it's the money that matters.

Another problem in most of the major metros is that a large number of hotel rooms are coming into the market, so the need for trained staff has increased.

In Chennai, for instance, about 600 new rooms are expected to come into the market in the next two years. Mr. Koshy said that the attrition rate among the management level would be about 7 percent.

This is the article published in the Hindu BusinessLine, May 10, 2005

Did not find any specific information on the attrition rates in the hotel industry in India...

From India, Ahmadabad
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The attrition rate in the hotel industry was projected to be around 40-50% by 2010. The main reasons include the Commonwealth Games leading to a dearth of skilled labor. Many young professionals are opting to work abroad, particularly on cruise liners, due to pay packages that are 4-5 times higher than those offered in Indian hotels. Attrition has been increasing at a rate of 4-5% per annum since 2007.

There have been articles published in daily newspapers like the Financial Express and Indiatimes. Unfortunately, I am unable to include URLs in this post, despite trying. I hope this information is useful.

Regards,
Aniket
9595238263

From India, Pune
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