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pooh83
Dear all,
I need some help here...
I have staffs whom both reported sick and was sent home. However they were told to go and see a doctor to get a Medical Ceretificate.
The next day, they claimed that they have no money to see a doctor.
Please advise what should i do ? :( HELP!!

From Singapore, Singapore
Yaasmin
49

May be that is true or may not be.
Sometimes people take crocin then rest and after 2 t 3 hrs they feel ok, may be this is the situation.
Geniunly try to find out what was the issue, hence forth also keep your medical box / first aid box in office and check for tempretures before taking any decisions in case of fevers.

From India, Mumbai
kannanmv
257

Generally when the employee reports sick or even pretends to be sick, please depute a person to take him to the nearest doctor/ dispensary/ health centre and render necessary medical assistance. By doing so employees will feel the employer cares for them. But here again you may have to restrict yourself to render first aid and any follow up treatment (if it is really serious) should be done by the employee.
On the other hand if the employee has pretended to be sick he will be exposed. We have come across employees who under the pretext of sickness absent themselves to take care of their personal work. In such cases request the doctor to detain him in the dispensary for the day (no treatment only rest) and prevent him from attending his personal work. This will deter him from repeating such things in future. Though the suggestion will appear to be crude sometimes we need to act in such manner in the interest of the organisation.
M.V.KANNAN

From India, Madras
Raj Kumar Hansdah
1426

Dear pooh83
How long have you observed them ?
Has such things happened earlier ?
If no, then it can be coincidence. Cold and viral fevers are contagious. For just a day of absence (that too a part of the day); one need not insist for a Medical Certificate. All the more, since they reported for duty the next day.
Unless it is a recurring phenomenon, you should not get unduly worried about it.
Warm regards.

From India, Delhi
V. Balaji
100

dear,
medical certificate may be insisted when the sickness goes beyond 3 days. But when they say 'no money', it is not your head ache. What do they expect? They also want you to provide them with money to go to doctor?
It looks like school children behaving in a corporate environment.
V. Balaji

From India, Madras
ilke_vijay
12

Dear POOH83,
As per my expeirince the loyal employee never ever try to trouble the organisation. If the health is really prohibiting him to attend the duty, then only he will take a leave. In case of small illness they may be less productive but will come to duty. If those employees are in this category, no need even to ask for medical cerificate. By attitude you can understand how loyal they are! But this can be a lesson for you how to act next time when the same situation arise. You can put the notice for cash advance for treatment and deduct it from the salary. In our organization, we even do not deduct the medical leave( for loyal employee) because we have many employees who hardly take 2-3 medical per year. In fact we reward them with reimbursement with ratio of 1:3 for non availed leave. It depend on how you can convince your senior management.
VIJAY

From United Arab Emirates, Ras Al Khaimah
ramanarg
178

[QUOTE=pooh83;1374811]Dear all,
My dear friend.
Normally Companies do have their own dispensary or some arrangement with the outside hospital for treating their pesonnel. I don't know the size of your organization and whether you have any such facilities / arrangements.
Getting sick is not uncommon wheras absenting under the disguise is what should be taken up seriouisly. It is comical to note the reply of your personnel (no money for treatment as much as the illness appears to be ordinary) and your reaction to it seems to be unprofessional.
When you are not able to tackle this type of trivial problems and you prefer to take the advice of the experts in this forum, then what to say about the capabilities of personnel at high level to take care of bigger problems such as strikes etc. !!
Anyways, all the best.
R.Ganesh

From India, Tiruppur
pradyumna_atri
1

Usually we as an hr keep a first aid kit with us, or in big company a sick room where not only a first aid kit is availlable but also a person trained in first aid. in case of mild health problems like headache, cold etc, we provide them with medicines for the temporary relief so that the person can work and rest and can go to consult a doc after office hours.
in ur case, please look into the person's history. if he has been taking leaves or excuses from office on medical bassis frequently then it might be fishy, but may be genuine in some cases.
second is that for a day sick certificates are not required. sometimes only a days rest is enough for the body to cope up with the illness.

From India, Delhi
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