Hi Himanshu,

I have received your presentation after a long search on the internet. Thank you very much for the help. With your permission, can I download and use it for my trainings? It would be awesome if you could share some more presentations that you have.

Thank you once again.

Thank you,
Sridhar

From India, Bangalore
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Dear Himanshu,

Very good presentation. I just wanted to know the validity of the statistics that you mentioned (surprise/startling statistics) and also if it is a general idea for any trade or if it has a particular reference?

Regards

From India, Delhi
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Hi,

Thank you for the very good presentation. If you have any more presentations, kindly forward them to my email id padmavathi@bombaystore.com. Since I am in retail, this would be helpful to me.

Regards,
Padmavathi

From India, Bangalore
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Hello Himanshu, I was looking for some material about training for a friend in India and came across your ppt. It is very comprehensive and has put me in the right direction. Thanks a lot, Lakshmy
From United Kingdom, Middlesbrough
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Hello dear, The PPT was awasome and its very useful. thanks for sharing and hope to see such informative PPT in future. Thanking you in Advance. Regards, Rehan.
From India, Hyderabad
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Mr. Himanshu,

This portal is dedicated to knowledge sharing on HR-related issues. I appreciate your efforts in sharing the knowledge you possess despite your hectic schedule. It is a service you provide to the HR community.

While I understand your sentiments, it's important to note that when rendering a service, expecting courtesies diminishes the meaning of the service itself. Over time, if you don't receive the courtesy you expect, it may lead to a shift towards self-centeredness, which is not something I wish for you.

Continue serving mankind for as long as you can.

From United States, Cambridge
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Good day All, Kindly assist with Sustainability startegies for maintaining Customer Service Excellence in an organization. thanks in anticipation of responses. Lagos, Nigeria!
From Nigeria, Lagos
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Very reasonable and realistic expectation. We appreciate that. We will go through the PPT and get back with the comment if any.

In any case, you deserve to be appreciated for spreading knowledge.

Regards,
Team Member,
HRD Professionals

From India, Ghaziabad
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Dear Himanshu,

Excellent material! It is very useful, and I fully agree with the CS content on 'Internal' and 'External' aspects, not just the traditional CS needs. CS is also required between departments and involves communication attitude. With the right CS attitude, it improves teamwork within the organization.

May I have your permission to use and modify it for my upcoming Company Teambuilding Program as one of the topics? I hope to receive your reply via email at theonlyway2fly@gmail.com.

If anyone has any better suggestions for me, please advise.

Thank you. Have a wonderful day and everyday.

Cheers,
FH

From Singapore, Singapore
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Thank you very much. The document was very useful, but I will require improvement strategies after such training has been completed. This is to ensure that effective service is sustained.

I would appreciate your response.

Thank you,
Yusuf

From Nigeria, Lagos
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