Dear All,
I Am Facing A Challenge In Making A Roster For My THREE Members Team To Handle 24x7 Environment. Below Are The Constraints.
Is There Any Tool By Which We Can Do The Scheduling Automatically For Staff. Please Help.
1) No. Of Employees - 3
2) 24x7 Environment
3) 3 Shifts Per Day, 8 Hours Each
4) Like To Distribute Equal Morning, Afternoon And Night Shifts Between Team Members and it should be rotating
5) Like To Give Weekly Off After 5/6 Working Days
6) Weekly Off Should Be Consecutive
7) A reliever of these shift is provided but he will do only morning and evening shifts.
Kindly help me out. Its very urgent.
From India, Mumbai
I Am Facing A Challenge In Making A Roster For My THREE Members Team To Handle 24x7 Environment. Below Are The Constraints.
Is There Any Tool By Which We Can Do The Scheduling Automatically For Staff. Please Help.
1) No. Of Employees - 3
2) 24x7 Environment
3) 3 Shifts Per Day, 8 Hours Each
4) Like To Distribute Equal Morning, Afternoon And Night Shifts Between Team Members and it should be rotating
5) Like To Give Weekly Off After 5/6 Working Days
6) Weekly Off Should Be Consecutive
7) A reliever of these shift is provided but he will do only morning and evening shifts.
Kindly help me out. Its very urgent.
From India, Mumbai
Dear Rahul,
Please check the attached XL file.
Normally a reliever is supposed to cover any of the three shifts.
Your requirement says he would do only morning and afternoon shifts.
I am not aware of any tool.
Please extrapolate the XL file further.
Once you develop this for few months you can get a fair idea and at some stage
it will become repetitive and easy.
V.Raghunathan
From India
1330Please check the attached XL file.
Normally a reliever is supposed to cover any of the three shifts.
Your requirement says he would do only morning and afternoon shifts.
I am not aware of any tool.
Please extrapolate the XL file further.
Once you develop this for few months you can get a fair idea and at some stage
it will become repetitive and easy.
V.Raghunathan
From India
Dear Mr. Raghunathan, 7 continuous night shift won’t work, kindly suggest the roster which will have individual shifts of maximum three days.It would be favorable for employees too.
From India, Mumbai
From India, Mumbai
Dear Mr Rahul,
I wish you had tried once before making a request.
In the schedule give by me earlier, the maximum working days between two OFF days was only SIX
and not seven as you have mentioned.
Any way I have now made a FOUR WEEK schedule keeping all your requirements in mind.
Please extend this for three or four months using the columns so that you will
get practice before putting it in to use.
Goodluck,
V.Raghunathan
From India
I wish you had tried once before making a request.
In the schedule give by me earlier, the maximum working days between two OFF days was only SIX
and not seven as you have mentioned.
Any way I have now made a FOUR WEEK schedule keeping all your requirements in mind.
Please extend this for three or four months using the columns so that you will
get practice before putting it in to use.
Goodluck,
V.Raghunathan
From India
You cannot make the roster with three persons; it requires three and half persons.
From India, Kochi
From India, Kochi
Dear Mr Venu
You are right Mr Venu.
Theoretically three and half persons are required for one spot operating 24 X 7 on all days.
However to overcome this unrealistic 'three and half' person, a
fourth person is taken as a reliever. He does general shift for three days and covers relieving shifts in the next three days. Seventh day becomes his weekly off day.
In operating plants we consider 7 persons for two spots so that the seventh person becomes a reliever in two spots. If the spot is only one, obviously fourth person has to be there, doing three days shift duty and three days general shift duty.
Rahul's case is however different. He has a reliever who would come only in the morning and afternoon shifts. Again he does not want any one to do more than three nights at a stretch. Hence it requires a long planning spread over many days.
Please see Sr No 7 point in the first post of Rahul.
You can also go through the Xl file and give your suggestions to Rahul.
V.Raghunathan
From India
You are right Mr Venu.
Theoretically three and half persons are required for one spot operating 24 X 7 on all days.
However to overcome this unrealistic 'three and half' person, a
fourth person is taken as a reliever. He does general shift for three days and covers relieving shifts in the next three days. Seventh day becomes his weekly off day.
In operating plants we consider 7 persons for two spots so that the seventh person becomes a reliever in two spots. If the spot is only one, obviously fourth person has to be there, doing three days shift duty and three days general shift duty.
Rahul's case is however different. He has a reliever who would come only in the morning and afternoon shifts. Again he does not want any one to do more than three nights at a stretch. Hence it requires a long planning spread over many days.
Please see Sr No 7 point in the first post of Rahul.
You can also go through the Xl file and give your suggestions to Rahul.
V.Raghunathan
From India
Staff Count in the Call Centre : 160 :
Team of 10 each so 16 Teams
Need to run 3 shifts , 12 hours each, want to create a model of 4 days working 4 days off.
Can anyone help in creating such a model:
Based on Peak hour requirements the following shifts are required.
08.00-10.00 : Min : 4 Teams (40 headcount)
10.00 - 20.00 : 3 Teams (30 headcount)
20.00-08:00 : 3 Teams (30 Headcount)
From India, Mumbai
Team of 10 each so 16 Teams
Need to run 3 shifts , 12 hours each, want to create a model of 4 days working 4 days off.
Can anyone help in creating such a model:
Based on Peak hour requirements the following shifts are required.
08.00-10.00 : Min : 4 Teams (40 headcount)
10.00 - 20.00 : 3 Teams (30 headcount)
20.00-08:00 : 3 Teams (30 Headcount)
From India, Mumbai
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Shift Roster Sample.docx
Shift Roster.xls