Dear CiteHR Community:
I hope you are doing great! I want to know the grievance policy for BPO organizations!
1) What is the grievance?
2) Cause of grievance?
3) What is the grievance procedure?
4) Prevention of grievances?
From India, Pune
I hope you are doing great! I want to know the grievance policy for BPO organizations!
1) What is the grievance?
2) Cause of grievance?
3) What is the grievance procedure?
4) Prevention of grievances?
From India, Pune
Hi,
If something unfair happens to employees at work they can file a grievance with the company they work for. This is a formal complaint procedure.
In general the normal procedure is initially the employee makes a formal, written complaint to the immediate superior and a formal investigation begins. After verifying facts the the investigator arrive at a conclusion either in favour of employee based on investigation or otherwise.
To prevent grievances there should be a congenial and transparent work environment in the Organisation. But employees grievances are inevitable in any Organisation irrespective of best efforts of employers as the mind set of individuals differ from one to one and even a good move can be perceived in a negative way.
From India, Madras
952If something unfair happens to employees at work they can file a grievance with the company they work for. This is a formal complaint procedure.
In general the normal procedure is initially the employee makes a formal, written complaint to the immediate superior and a formal investigation begins. After verifying facts the the investigator arrive at a conclusion either in favour of employee based on investigation or otherwise.
To prevent grievances there should be a congenial and transparent work environment in the Organisation. But employees grievances are inevitable in any Organisation irrespective of best efforts of employers as the mind set of individuals differ from one to one and even a good move can be perceived in a negative way.
From India, Madras
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