Hi,
I have recently joinined a BPO company in Chennai and there is no policies and procedures on employee benefits. Even the employees are working on National / Festival holidays.
Also the company is not interested on framing policies / procedures. When checked, they claim that it does not work out in this industry.
I just wanted to understand if there would be legal implications.
Pls advise and do reply.
Thanks and Regards
Swaminathan R
From India, Madras
1I have recently joinined a BPO company in Chennai and there is no policies and procedures on employee benefits. Even the employees are working on National / Festival holidays.
Also the company is not interested on framing policies / procedures. When checked, they claim that it does not work out in this industry.
I just wanted to understand if there would be legal implications.
Pls advise and do reply.
Thanks and Regards
Swaminathan R
From India, Madras
This is how BPO industry works as they work 24/7 and provide customer service. I believe this is clearly informe towards the employee that either they avail the holiday or they will be compensated another off or pay..you have to check on it and get a clear picture from your manager...adjust yourself, if your answer is no..i am afraid you have to change the industry.
Abhishek-HR
From India
Abhishek-HR
From India
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Hr policies in new company.doc