Hi All,
I’m Siny and I’m working with the HR of a company which is into Restaurant Management. Currently I’m trying to develop a rewards and recognition system for the restaurant employees (both front and back of the house).
I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry, above all how exactly are the desired behaviors being measured so as to award them with the appropriate reward/recognition. Any information on this regard is greatly appreciated.
Thanks and regards
Siny
From Kuwait, Kuwait
I’m Siny and I’m working with the HR of a company which is into Restaurant Management. Currently I’m trying to develop a rewards and recognition system for the restaurant employees (both front and back of the house).
I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry, above all how exactly are the desired behaviors being measured so as to award them with the appropriate reward/recognition. Any information on this regard is greatly appreciated.
Thanks and regards
Siny
From Kuwait, Kuwait
Hi Siny,
For the first part of the your query "I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry" the following also applies -
https://www.citehr.com/156627-non-mo...otivation.html
Apart from that since you are a part of the service industry you can also take a look into <link outdated-removed> .
For the second part of the query i'm sure other members would come out with what you wanted
From India, Mumbai
5For the first part of the your query "I would like to know about the different non-monetary reward systems being used in the hotel/restaurant industry" the following also applies -
https://www.citehr.com/156627-non-mo...otivation.html
Apart from that since you are a part of the service industry you can also take a look into <link outdated-removed> .
For the second part of the query i'm sure other members would come out with what you wanted
From India, Mumbai
Hi Siny,
Your reply to Kavitha's response clearly shows that you did not do your homework, that is check the citehr for the required information.
I also suggest that you search the web using Google and also give more details about the situation. For example, I would like to know the size of the organisation and what system you have at present.
Simhan
From United Kingdom
Your reply to Kavitha's response clearly shows that you did not do your homework, that is check the citehr for the required information.
I also suggest that you search the web using Google and also give more details about the situation. For example, I would like to know the size of the organisation and what system you have at present.
Simhan
From United Kingdom
Hi Simhan,
The organization I’m speaking of has a size of 300-350. Currently the rewards and recognition are being provided in an adhoc manner. I believe that a formal/standard R&R system would help cover all the employees and hence I can be sure that I haven't left out any employee when it comes to providing R&R. Moreover I was instructed to focus on non-monetary reward systems.
I divided my task into 2 parts,1st what are the different non-monetary rewards that could be provided and 2nd how can I measure each employees contribution so that the rewards can be provided accordingly. For example, a cook would be judged by the ticket timing, the no: of orders he got right, but are there anymore parameters that I could use to measure his work/contribution to the restaurants functioning. Apart from the line cook I need to find the same for the other employees like the servers, the hostess, etc
Prior to posting on citehr, I did check in Google, I was able to put together a list of non-monetary rewards but could find very little on the second part. Can you help me with the second part, or do u think I need to change my approach to the entire situation?
Regards
Siny
From Kuwait, Kuwait
The organization I’m speaking of has a size of 300-350. Currently the rewards and recognition are being provided in an adhoc manner. I believe that a formal/standard R&R system would help cover all the employees and hence I can be sure that I haven't left out any employee when it comes to providing R&R. Moreover I was instructed to focus on non-monetary reward systems.
I divided my task into 2 parts,1st what are the different non-monetary rewards that could be provided and 2nd how can I measure each employees contribution so that the rewards can be provided accordingly. For example, a cook would be judged by the ticket timing, the no: of orders he got right, but are there anymore parameters that I could use to measure his work/contribution to the restaurants functioning. Apart from the line cook I need to find the same for the other employees like the servers, the hostess, etc
Prior to posting on citehr, I did check in Google, I was able to put together a list of non-monetary rewards but could find very little on the second part. Can you help me with the second part, or do u think I need to change my approach to the entire situation?
Regards
Siny
From Kuwait, Kuwait
Hi Siny,
I do not know what your background is and how much you know about setting standards and measuring productivity, etc.
The first step would be to draw a value stream map of the operation and involve the workers in setting KPI (There is what is called the "internal supplier-customer chain".
Boost Restaurant Labor Productivity to Manage and Control Restaurant Labor Costs
If you need more info, please drop me a private message, giving details of where you are based, etc.
Simhan
From United Kingdom
I do not know what your background is and how much you know about setting standards and measuring productivity, etc.
The first step would be to draw a value stream map of the operation and involve the workers in setting KPI (There is what is called the "internal supplier-customer chain".
Boost Restaurant Labor Productivity to Manage and Control Restaurant Labor Costs
If you need more info, please drop me a private message, giving details of where you are based, etc.
Simhan
From United Kingdom
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Rewards Strategy.doc