purvi s
I am an MBA student..i need to study the recruitment process for my competitors...how do i go about it..can you help me with the questionnaire or if you have any idea of the recruitment process..pls share
From India, Pune
sangjulie
9

Hi Purvi, Kindly go through the following link, we have replies posted already by our friends in regard to Recruitment Process. Regards Julie
From India, Hyderabad
Rajat Joshi
101

Hi Purvi,
Thanks to Julie for providing the link about streamlining the recruitment process..
Would suggest that instead of limiting yourself only to academic exercise to the questionaries et all ..instead experience the recuitment process yourself..to get the first hand experience!! .
This would add value to your project..
Good luck :D
Cheerio,
Rajat

From India, Pune
purvi s
Thanks a lot julie
Rajat i tried for the first hand experience but i could harld find out the terminology and get enough info that i need..still i'll try again
thanks a lott for ur help..cite HR is really gr8..

From India, Pune
leolingham2000
260

purvi,

I have provided 6 parts of questions.

You can play with it, as per your time availability.

AS a warning, you may not get all informations from everyone.

Also I would suggest, take a written document from your

college authorities , saying these informations would be

used only for study purposes. Some firms would suspect

that these informations would be misused.

ANYWAY GOOD LUCK.

PART 1

RECRUITMENT / SELECTION SERVICES MARKETING

Recruitment / Selection marketing is a service and hence the concept of service

Marketing comes into play.

1.UNIQUE / different from others

-do you offer unique services / briefly explain

2.EXPERT / result oriented

-do you always seek 100% results

3.PROFESSIONAL / practical and competent

-do you employ professionals for selling and professionals for HR work

4.CUSTOMISED / tailored services.

-do you tailor/customise for every clients

PART 2

New business marketing .

1. Opportunity Identification

-how do you identify opportunities in the R&C market?

2. Opportunity Preparation

-how do you go about preparing for it?

3. Organizational Marketing

-what is your marketing practices/ can you explain

4. Sales Marketing

-do you separate marketing / sales functions?

5. Prospecting

-how do you go about prospecting new clients ?

6. Personal Selling

-what is your process and how many are involved?

7.Service after sales

-what services do you offer after recruitment / selection ?

PART 3

OTHER USEFUL PROMOTION IDEAS.

1.do you Conduct open seminar for prospects about

your service.

2.do you Write free articles in customers/ other companies newsletters

on your services.

3.do you Write articles in business publications.

4.have you Join industry association .

5.do you Offer value added services like job analyes, writing job descriptions,

job specifications, writing job ads, etc.

PART 4

What Attracts Everyone to your company

Customers like to do business with people and companies they like, respect, and trust. It even helps if they admire you or feel obligated to or dependent on you. The following are some ways to earn these.

NAME THE ITEMS WHICH ARE APPLIACABLE TO YOU?

1 . They like you (because):

‑You are friendly

‑You care and have concern for them.

‑You make them feel important or good about themselves.

‑They feel comfortable with you

‑You bring them personal benefits

‑You participate with them in joint social activities

‑You bring them joy (for example, successful experiences).

‑You really listen to them.

‑You genuinely like them.

‑You respect them.

‑You appreciate them.

‑You understand them (demonstrating your empathy, and causing you to act appropriately toward them).

2. They respect you (because)

‑You know your business. ‑You know their business. ‑Others have recommended you. ‑You manage your time well. ‑ You don't waste their time. ‑You solve problems for them. ‑You bring them important added value.

3. They trust you (because): ‑You are honest. ‑You are dependable. ‑Your products/ services work. ‑You eliminate problems for them.

4. They admire you (because): ‑You are of high character. ‑You have high accomplishments. ‑You have a high reputation. ‑You have great knowledge. ‑You are dedicated to something important.

5. They feel obligated to you (because): ‑You have done them a great service. ‑You are holding a potential embarrassment in confidence. ‑You have invested much time and effort on their behalf. ‑You have done something for a friend of theirs. ‑They have made a commitment to you. ‑They have spoken highly of you to others. ‑You have kept a difficult‑to‑keep, promise.

6. They feel dependent on you (because): ‑They see you as a valuable consultant. ‑You have knowledge or expertise they consider to be valuable. ‑You have helped them establish a process you are needed to maintain. ‑You provide them valuable emotional support. ‑You provide them valuable political support.

PART 5

RECRUITMENT / SELECTION PROCESS

WHICH OF THESE , DO YOU OFFER

1. REGULAR SELECTION BY INHOUSE

2. OUTSOURCE CONTRACTS

3. HEAD HUNTING

PART 6

DO YOU HELP THE CLIENTS WITH ALL THE STEPS IN

THE RECRUITMENT & PROCESS LIKE THESE

1.PREPARING JOB ANALYSES

2.PREPARING JOB DESC

----------------------------------------------------------------------------------------------------------------------------------------

3.PREPARING JOB SPECS

----------------------------------------------------------------------------------------------------------------------------------------

4.DECIDING TERMS AND

CONDITIONS OF EMPLOYMENT

----------------------------------------------------------------------------------------------------------------------------------------

5.ADVERTISING

[COPY/MEDIA PLAN]

---------------------------------------------------------------------------------------------------------------------------------------

6. INTERNAL APPLICANT PROCESSING

7. EXTERNAL APPLICANT PROCESSING

8.ONLINE APPLICANT PROCESSING

--------------------------------------------------------------------------------------------------------------------------------------

9.SIFTING APPLICATIONS

-------------------------------------------------------------------------------------------------------------------------------------

10.CONDUCT PERSONAL INTERVIEW

-INDIVIDUAL PERSON TO PERSON

----------------------------------------------------------------------------------------------------------

-CONDUCT PANEL INTERVIEW

-------------------------------------------------------------------------------------------------------

-USE SELECTION BOARD FOR MANAGERS

--------------------------------------------------------------------------------------------------------------------------------------

CONDUCT TESTING [ BEHAVIORAL]

-PSYCHOLOGICAL

-PERSONALITY

-ABILITY

-APTITUDE

-PSYCHOMETRIC

------------------------------------------------------------------------------------------------------------------------------------

CONDUCTING TESTING [ TECHNICAL ]

------------------------------------------------------------------------------------------------------------------------------------

ORGANIZE ASSESSMENT CENTRE

-TO DETERMINE POTENTIAL OF APPLICANTS

-----------------------------------------------------------------------------------------------------------------------------------

OBTAINING REFERENCE FROM APPLICANTS

----------------------------------------------------------------------------------------------------------------------------------

CHECKING REFERENCE OF APPLICANTS

MAKING DECISION ON FINAL DECISION

OFFERING EMPLOYMENT FOR THE APPLICANTS

PREPARING EMPLOYMENT

LETTER FOR APPLICANTS

-----------------------------------------------------------------------------------------------------------------------------------

REGARDS

LEO LINGHAM

From India, Mumbai
purvi s
Thanks Leo..
It really worked..i could get the information out of people.
Though they were not ready to give me all the details but still i was happy with watever i could extract.
Can you help me as to what should i add more to my projecr report that turns out to be a good report?
My project title is to study the recruitment and training process for BPO industry.
I am working with one of the leading Consultants as a part of my summer project.With the help of the questionnaire i have learnt about the recruitment processes of 4 other competitors of the compny i am working with.
I have planned to compare the process and give valuable suggestion to my company..is their anything else that i can do to enhance my project report?
Regards
Purvi

From India, Pune
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