Namaskar Everyone
Pl. Share the guidance on the below case
1) My father has a saving+pension account in the state bank of India. Since 2010 (after retirement)
at that time the Nominee Reg. No. was mentioned on the first page of the passbook.
2) Now the new passbook was updated somewhere in 2016 (exactly not known), it was found that the Nominee Reg. No. was not mentioned.
Recently My father died, and we went to the bank, to claim/ transfer the savings/pension of my father to my mother’s name
The bank told us that nominee was not registered after checking it digitally, and had to go with formalities in the presence of all family members. As one of my brothers was settled abroad with his family.
My query is: if the nomination is mentioned in the First passbook, then why was it not in digital records?
The bank people are saying may be your father has withdrawn from the nomination facility but it was not possible because my father being a defense officer was very serious about paperwork. And every other account including the Post office saving nominee name is registered.
As we have asked bank people to show the hard copy of the nomination or the nomination was withdrawn form, nobody is cooperating to date.
And the pension formality of my mother is delayed for no reason.
And I am working out of the city and not possible to stand in lines daily.
Also, Nomination is a one time process or we have to update it time to time (even if there no change)
From India, Chandigarh
Pl. Share the guidance on the below case
1) My father has a saving+pension account in the state bank of India. Since 2010 (after retirement)
at that time the Nominee Reg. No. was mentioned on the first page of the passbook.
2) Now the new passbook was updated somewhere in 2016 (exactly not known), it was found that the Nominee Reg. No. was not mentioned.
Recently My father died, and we went to the bank, to claim/ transfer the savings/pension of my father to my mother’s name
The bank told us that nominee was not registered after checking it digitally, and had to go with formalities in the presence of all family members. As one of my brothers was settled abroad with his family.
My query is: if the nomination is mentioned in the First passbook, then why was it not in digital records?
The bank people are saying may be your father has withdrawn from the nomination facility but it was not possible because my father being a defense officer was very serious about paperwork. And every other account including the Post office saving nominee name is registered.
As we have asked bank people to show the hard copy of the nomination or the nomination was withdrawn form, nobody is cooperating to date.
And the pension formality of my mother is delayed for no reason.
And I am working out of the city and not possible to stand in lines daily.
Also, Nomination is a one time process or we have to update it time to time (even if there no change)
From India, Chandigarh
Hi
Nomination once updated in Bank registers/ system is supposed to reflect in new passbook also. Any how you should have obtained legal heir certificate with which you can approach the bank. You may email your grievance to banking ombudsman if need be.
From India, Madras
951Nomination once updated in Bank registers/ system is supposed to reflect in new passbook also. Any how you should have obtained legal heir certificate with which you can approach the bank. You may email your grievance to banking ombudsman if need be.
From India, Madras
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VARIOUS BANK DETAILS NAGPUR.doc
Manu-_sep-bank- hrd_142.ppt
FORM-F-NOMINATI ON OF GRATUITY.pdf